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Royal Oak Ford

(2,052 reviews)
Visit Royal Oak Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (877) 210-1478 (877) 210-1478
Used (855) 878-1370 (855) 878-1370
Service (888) 853-7155 (888) 853-7155

Inventory

See all 453 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2024.
Royal Oak Ford is your Award winning Ford Dealership for New and Used Ford sales and service. We offer a full line of products and services to accommodate your automotive needs. We have over 500 new Ford cars and trucks in our inventory to choose from. Our Used Car department has a huge inventory of Certified pre-owned and used cars and trucks of all makes and models to fit every budget. Royal Rental has cars trucks busses and moving vans available for rent at daily and weekly rates. Royal Oak Ford is also Michigan's #1 Credit Repair Specialist.
At Royal Oak Ford we work hard to earn your business

Service center

Phone number (888) 853-7155

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Oak Ford from DealerRater.

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Very pleased with the Costomer Service I received there. I have bern getting my cars there for many years.

Very pleased with the Costomer Service I received there. I have bern getting my cars there for many years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jordan Robinson was our sales person and I highly recommend him. The entire process was easy and Jordan was very informative.

Jordan Robinson was our sales person and I highly recommend him. The entire process was easy and Jordan was very informative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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My sales person was very thorough engaged great customer service. She was very helpful with all the electronics in the car and even gave me an email to reach her if I had additional questions.

My sales person was very thorough engaged great customer service. She was very helpful with all the electronics in the car and even gave me an email to reach her if I had additional questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great experience buying a used Bronc Sport- helped registering vehicle out of state and all done in one visit

Great experience buying a used Bronc Sport- helped registering vehicle out of state and all done in one visit

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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Royal Oak Ford made car-buying easy: friendly team, great price, and fast paperwork. If you need a vehicle give them a visit or a call.

Royal Oak Ford made car-buying easy: friendly team, great price, and fast paperwork. If you need a vehicle give them a visit or a call.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nathaniel, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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10/10 experience trading in and buying a new car! Steve was so friendly and helpful, made the process smooth and easy! Highly recommend!

10/10 experience trading in and buying a new car! Steve was so friendly and helpful, made the process smooth and easy! Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks for the recommendation, and have an amazing day!

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Jack was pleasant to b around. Very punctual young man. Keep up the good work Jack

Jack was pleasant to b around. Very punctual young man. Keep up the good work Jack

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Bob was a great salesmen we did most of the deal on the phone he even offered to bring it to me I'll see you in 3 years to get me a new one

Bob was a great salesmen we did most of the deal on the phone he even offered to bring it to me I'll see you in 3 years to get me a new one

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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The dealership was very clean and inviting. Staff was friendly and knowledgeable. Experience was great.

The dealership was very clean and inviting. Staff was friendly and knowledgeable. Experience was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My salesman Y Bishop was fantastic. He made the whole transaction very simple and easy. I appreciate it all that he did. he was very helpful into the selection of the car that I fell in love with my miss Lucille, and as I said, he was really very professional and he knew he seemed to know which car would fit me better so thank you. YAZIN.

My salesman Y Bishop was fantastic. He made the whole transaction very simple and easy. I appreciate it all that he did. he was very helpful into the selection of the car that I fell in love with my miss Lucille, and as I said, he was really very professional and he knew he seemed to know which car would fit me better so thank you. YAZIN.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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