Reviews

4.3 out of 5 4.3
97 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 11, 2018

    Purchased a pre-owned Buick from Potamkin and was very happy with the way we were treated. The buying process was handled professionally by Jack Schwartz... and his sales team. Would recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 3, 2018

    We spent over two hours at dealership eager to buy a car. Test drive too. Dealer never followed through with prices for us for us to make our decision.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are sorry to hear that you did not have the automotive shopping experience you were expecting. My name is Perry Katechis, sales manager here at Po...tamkin Manhattan. Please call me on my direct line, 212-708-3123 so that I may assist you directly. Again, my apologies for the experience you had. Perry Katechis Sales Manager Potamkin Manhattan

  • September 11, 2015

    My husband and I are very pleased with the customer care and our buying experience of a new car - the Chevrolet Equinox. Mr. McNear was very thorough in... explaining the cost and the operation of the car. All of our questions were answered with great satisfaction.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2018

    Shout out to the Potamkin Sales team! I purchased an Escalade over the phone and had them ship it to me in Illinois. Car was delivered as promised and... the price was perfect, I recommend them for any used cars!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Mr Stevens for the very nice review. We are glad you had a very enjoyable shopping and buying experience!

  • 1.0 out of 5
    August 24, 2018

    Paid $700 for them to "check " the car and didnt fix anything , parts and service double the market price, stay away

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mr. Gabr, First off I would like to apologize for the experience you had in our service Department. My name is Michael Danielle, Service Manager at P...otamkin Manhattan. When you have a moment please, call me on my direct line, 212-708-3062, to discuss this further. Thank you, Michael Danielle

  • 5.0 out of 5
    December 18, 2017

    I had requested the fix for power steering and sensor kit works on my Chevy Malibu at POTAMKIN recently. The work on the car service was great. Service... staffs were professional and friendly. Overall it was a superb client service experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 30, 2017

    Potamkin has been my go to dealer for service for the last 10 years. Whenever my local mechanic couldn't find a problem Potamkin always comes through.... I recently had some A/C problems that my local guy couldn't get. Trip to Potamkin and a drivers side actuator later I was on my way with no more dip on AC temperature. Add a Mobil1 oil change and new interior handles for my truck, and the price was still very well within range, especially for Manhattan

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 9, 2017

    Great service, friendly staff. On my visit I got my ECM reprogramed (as per a recall) and a NYS inspection on my 2013 Chevy Cruze LTZ .I was in at about... 9am and out at about 12noon, enough time to go to a local diner for brunch.When I returned they were about done. I used to go to the dealership in Brooklyn but after the great service I received here I will never again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 11, 2017

    I took my car in for tail lights problems, oil change, and vehicle shaking over 50 MPH and Steve Jefferson took care of it all. Got my car the next morning... awesome. Ask for Steve Jefferson if u need service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 30, 2017

    I worked with Arthur (Artie) Caballero to lease my 2017 Buick Encore. He was an absolute pleasure to work with and made the process easy and seamless.... He guided me through everything step by step and was extremely patient and not pushy whatsoever- I felt like I was in good hands. If you are going to lease a car at this dealership I highly recommend asking for Artie- He has a positive attitude, is personable, and trustworthy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words and feedback! We are so happy to hear that Artie made your time with us such a success. Enjoy your new ride to t...he fullest!

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