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Lexus of Warwick

(567 reviews)
Visit Lexus of Warwick
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 789-0083 (888) 789-0083
Used (888) 247-2115 (888) 247-2115
Service (866) 389-2736 (866) 389-2736

Reviews

(567 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Warwick from DealerRater.

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Great service experience

My Lexus needed a 10k service. From scheduling the appt to the actual appt, it was a great experience. The service area is also immaculate. I have been dealing with Peppino for many years and find him to be a great service mgr. I was also very comfortable waiting for my car in the reception area and it was done in a timely manner with a wash and inside cleaning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Judy, thank you for sharing your excellent review of our Service Team here at Lexus of Warwick We are so pleased to read that you are a loyal customer. We value your business. We are happy to learn that your service was completed in a timely matter.

Great service Brian was very helpful & professional . I...

Great service Brian was very helpful & professional . I will definitely recommend Inskip to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you! We're happy to learn that you had an overall positive experience with us. We look forward to working with you again!

All from phone contact to actual service(Mark B) could...

All from phone contact to actual service(Mark B) could not have been more friendly, patient and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Shelley, thank you for taking the time to share your service experience with Marc! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Lexus of Warwick.

Always provide stellar services and always willing to...

Always provide stellar services and always willing to provide support. Really glad to have bought a car at Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Lexus of Warwick appreciates the 5-stars and feedback, Susan. The team is glad your experience was stellar! We look forward to future visits.

Stellar

Whether I need routine service or have an unexpected issue, Marc is always attentive and thorough. He is an asset to the dealership. On occasion when Marc was unavailable, Peppino also provided outstanding service Genuine parts at competitive prices, my 2004 Lexus appreciates the superior care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review and 5-star rating. We are pleased to know our Service Team continues to provide you with a great experience while servicing your Lexus. We look forward to your next visit here at Lexus of Warwick.

Lexus of Warwick has been my trusted dealer for more than...

Lexus of Warwick has been my trusted dealer for more than 15 years. I have never had other than great experiences with them whether purchasing new vehicles or using their excellent service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to leave us a great review, Clark! It was a pleasure to work with you, and we look forward to your next visit.

Very wonderful people Excellent service,they listen to...

Very wonderful people Excellent service,they listen to customer and ready to help out.nice place to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, We appreciate your kind words for our team at Lexus of Warwick! It was a pleasure working with you and we're happy to have taken great care of you and your vehicle needs. Let us know if there is anything else we can assist you with.

Great service

As he always does,Peppino got me in for urgent service the day before I had a long drive planned for vacation. Peppino's attention is always FIVE STAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, Alan! Thank you for the 5-stars and feedback. We look forward to future visits.

Pep service advisor is one of the best easy going...

Pep service advisor is one of the best easy going explains everything and always smiling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Always happy to help!

Peppino goes above and. Ruins and tries to always do what...

Peppino goes above and. Ruins and tries to always do what is right and gives good advice and suggestions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Brad, We're always striving to go above and beyond for our guests at Lexus of Warwick. Thank you for sharing your amazing feedback for the team!