Reviews
Very professional & courteous. Kept me informed through...
Very professional & courteous. Kept me informed through out service. Loved the video of inspection! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Mike! Thank you for the 5-stars and feedback. The team is glad your experience was professional and courteous. We look forward to seeing you back at Lexus of Warwick.
An energetic courteous highly knowledgeable service...
An energetic courteous highly knowledgeable service manager who helped me through a complex repair matter efficiently and patiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your review about how the repair for your vehicle went. Our team members are always more than happy to help you out, Mike. Please let us know if we can do anything else!
Always great servicd. Love theinspection videos. Very...
Always great servicd. Love theinspection videos. Very nice service people. Unfortunate my car is not feasible to fix
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Missy, Thank you for your positive review. We are happy to know you had a great service and experience. We hope to be of future assistance for any of your automotive needs. Thank you for choosing Lexus of Warwick.
Peppino is simply the best!! The customer service he...
Peppino is simply the best!! The customer service he provides is like no other. This is my third Lexus because I refuse to get a different car because of the outstanding service. That says a LOT!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bruce, We appreciate your return business. It pleases us to know that our Sales Department provided you with outstanding service. We hope that you enjoy your Lexus and at Lexus of Warwick please know that you are always welcome here.
Hi, my pleasure, but it was the service department (not sales) that I wrote the review about/was complimenting. Peppino, and his team, are outstanding.
Fabulous service. Excellent service by Zachary Eldridge....
Fabulous service. Excellent service by Zachary Eldridge. Wonderful communication. Would highly recommend to anyone. Thank you Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lexus of Warwick. We are happy to know that you enjoyed a wonderful experience with us. We look forward to working with you again.
They were very pleasant, professional and on time. They...
They were very pleasant, professional and on time. They kept me informed with the progress of the service. Car was clean and in perfect shape!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lexus of Warwick, Triste. We are happy to know that our team provided you with a pleasant service experience. We look forward to working with you again.
Very pleased and satisfied with my service. The customer...
Very pleased and satisfied with my service. The customer service rep is always professional. Joe
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that we provided you with a positive experience! We really appreciate your business!
Continued great service!
I got a reminder on car media of a routine maintenance needed, called and easily scheduled an appointment. When I arrived early, Peppino accommodated me and got the service going. They finished under the estimated time and I was back in my washed, vacuumed car earlier than expected!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Suzanne, we are so pleased to read that our Service Team took great care of you here at Lexus of Warwick. We strive for the best service in a timely matter.
Like that they offer a free rental to the customer. And...
Like that they offer a free rental to the customer. And are accommodating with evening times
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Professional services
The experience was very great and overall I had an excellent time there. The service was amazing and I was satisfied. Mark and Ryan were professional and were exceeding at everything they did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rana, thank you for this kind review about our Service Team here at Lexus of Warwick. We look forward to serving you again in the future.