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I was pleased with the good and friendly service given to
I was pleased with the good and friendly service given to me by Christina Kemp . She explained everything very thoroughly . She helped me to complete buying my Equinox .
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Equinox and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Broadway Automotive Team
Great experience. Sales and financing were knowledgeable and very helpful. Highly recommended if you are looking for a new or used vehicle.
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Broadway Automotive Team
With the problem with the computer chip.
With the problem with the computer chip. Like all other dealers. Stock on vehicles have been up and down. If you are willing to go back a few times to find what you are looking for. You will eventually find it here at Broadway. This dealer is one of a couple close to where I live.
We appreciate you for letting others know about your experience, Sam! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Broadway Automotive Team
Very disappointed used car did not have 2nd set of keys
Very disappointed used car did not have 2nd set of keys when I picked it up and also no car owners manual
We appreciate learning about your recent experience with us, Steve. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Broadway Automotive Team
Please check the customer for a updated phone number.
Please check the customer for a updated phone number. I have been receiving notifications from you so please remove this phone number and ask Ken for his new number .ty
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Broadway Automotive Team
2022 Chevrolet Equinox
I purchased a 2022 Chevrolet Equinox and the treatment and assistance extended to me by my Sales Consultant Kim Sprangers exceeded all of my expectations. I could not be more satisfied with my decision to purjase my Equinox and my decision to go to Broadway Chevrolet. Thanks
Thanks for taking the time to leave us this awesome review, Briggs! At Broadway Automotive - on Ashland Avenue, we take guest feedback seriously and are proud to see that you drove away happy in your new 2022 Chevrolet Equinox. I will share your compliments with Kim and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Broadway Automotive Team
Broadway Automotive on Ashland provided an enjoyable car
Broadway Automotive on Ashland provided an enjoyable car shopping experience. Our salesperson even came in on his day off to finalize the purchase!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Broadway Automotive Team
Some staff were stand offish, rude, and pushy.
Some staff were stand offish, rude, and pushy. Wouldn’t have bought a vehicle if the I did not love the one I looked at. Vehicle came without car mats, tire valve caps, and almost an empty tank. Also a crack in windshield that was “filled” but wasn’t disclosed when buying vehicle.
We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, The Broadway Automotive Team
This is the second vehicle I purchased from Broadway in
This is the second vehicle I purchased from Broadway in just over a year. One car, one truck. Very pleased with both vehicles so far and the way Broadway has treated me. Looking forward to my third.
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Broadway Automotive Team
Issac Baillie put me n touch with Jeff Lashock and they
Issac Baillie put me n touch with Jeff Lashock and they both went above and beyond.
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Broadway Automotive Team