Reviews
This dealership performed the services I requested.
This dealership performed the services I requested. They suggested the services without undue pressure! I liked that! The valet service pickup and delivery was incredible. I feel i can really trust this dealership to keep my vehicle it top condition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an exceptional experience with the purchase of my
I had an exceptional experience with the purchase of my 2026 Ford Explorer ST. Working with Tommy made the process smooth and he was very helpful in making sure I was taken care of.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience from start to finish.
I had an excellent experience from start to finish. The three people I dealt with were helpful, willing to find answers to questions the very few times they didn't know something, and definitely not pushy. The sales rep went above and beyond in helping me get set up with my phone and explaining the different buttons on the steering wheel and dashboard. I will definitely go back there next time we need to purchase a vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I bought a brand new F350 from Joe Murphy and Corey Bohn.
I bought a brand new F350 from Joe Murphy and Corey Bohn. Really great straight shooters to deal with, they made it easy. I love the truck and love the deal they gave me.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Took my 2025 Ford F150 for scheduled maintenance and
Took my 2025 Ford F150 for scheduled maintenance and service and it was the best! Respect for me and my time. Tanner, the AV Service Technician was professional and great communication. Heck, he saved me money!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The entire team was great to work with.
The entire team was great to work with. We have worked with Josh for over 10 years there now and have always had wonderful experiences.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
No one remembers my truck being dropped off.
No one remembers my truck being dropped off. Service mgr dropped the ball. Had an appointment talked service provider. I’ll call you by the end of the day. This was 10am. Never heard a word. I called service at 5pm. No helpful info. I get a call back at 5:35 from the service provider that checked me in. Did not have a clue what was going on with the vehicle. I’ll call you back at9 am tomorrow. Well the next day 145pm. Not heard a word. I called back for the 3rd time. Still no clue what or where my truck was. Calls me back. And says we forgot about it, that it was even here getting on it now. Are you kidding me. All we got was free delivery back to our house. 2.9 miles away. Wow what a sacrifice. What a Joke. And yes purchased from this place.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Darris, we are disappointed to hear that you did not have a more positive experience with us at Apple Ford Apple Valley. We would like the opportunity to make this up to you. Please contact our manager at (952) 431-5900 so we can make your experience a positive one.
Didn’t find the perfect batch, but they were good at
Didn’t find the perfect batch, but they were good at walking back to me right away and will continue to search for a vehicle looking for.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
The entire team that I worked with was fantastic.
The entire team that I worked with was fantastic. There was nothing pushy about it, and was really just a conversation. I felt very heard, and the entire process was very easy. The entire processes was the fastest I have ever experienced from past purchases. I have already made sure to recommend Apply Valley Ford, along with Jillian specifically to friends that are looking for a new vehicle!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
First time I have bought a vehicle from Apple Ford and
First time I have bought a vehicle from Apple Ford and will go back again. I was looking for a specific used vehicle and found one on their website and inquired. They behicle was just taken in in trade and was going through the inspection process. The dealership kept me informed as to the status of the vehicle. I was nervous that it would be sold before I could test drive it, but it all ended up working out and I now have the vehicle in my garage. A huge thank you to the sales team, especially Jillian for making sure they would not vehicle was not sold before I could get there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Wendy, thank you for taking the time to leave a review for us at Apple Ford Apple Valley. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!