Freeway Ford

Recall repair items were done quickly.

Jerry was very helpful and accommodating.

The service advisor listened to my description of a noise problem, diagnosed it, and repaired it successfully. they had the work completed when they said they would and picked me up with their shuttle

Ford Taurus 2014 Service was excellent Staff was very helpful.

I bought a new 2013 Ford Edge. The service was great and staff very helpful! Thank you for a great experience. I love my Edge! :) Justin was awesome and knowledgeable.

very good experience. I needed more work done, and could not do it at the time, so we easily set up a new acceptable time.

Quick Lane isn't so quick. Seems the mechanics would rather sit in the air conditioned office than work on your car. Yet they can be heard complaining that they are making no money. Been going to this dealership for many years. Many staff changes lately, especially with mechanics and service writers in Quick Lane. Not sure why. I have always been satisfied with the quality of repairs here but parts pricing is very high, typically 3 times higher than Ford OEM parts can be purchased for elsewhere. Written estimates seem to mean little. I have never had final service price paid be anywhere near the written estimate price quoted before the work was started.

The service received at this facility was prompt, friendly, thorough, and done at less than the expected cost. Hours are convenient and so is their overall set-up. I could work in their waiting area, internet was easily accessed, and there were also refreshments, magazines, comfy chairs, and a TV with controller. I love their website and the option to schedule service there in detail and with multiple time options. The subsequent follow-up was absolutely wonderful. They also were very informative both before and during/after the service visit. Even though out of my way, I will definitely return here. I felt like I could trust this place, and that they were very honest, not pushy or trying to sell something unnecessary.

was greate upon arival with a smile/oly took bout an hour/had oil changed two cabin filters replaced. we were on our way

Willingness to consider what we thought was reasonable for a price on new vehicle and allowance on trade in vehicle.