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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,198 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Excellent experience

Have leased a number of vehicles through Freeway Ford and they have always been friendly, great to deal with and they took care of my needs during the order process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience

Had very specific needs and payments that we needed the sales guy worked with use over two days to get us what we needed. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

nice - easy check in - did what I asked and finished in good

I live in the neighborhood and wanted to have that old relationship with a car dealer. I appreciate the coupons as then the prices are actually better than I can get any where else. The fact that I can drop in at my convenience and still get the work done in a timely fashion is very important to me. . I do like the reminders in email that help me keep on on my cars needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for commenting on your service experience! We're glad we could be of assistance, and we're always happy to help if there's anything else you need. Safe travels!

I had an excellent service

I was very happy with the service I received at the service center. Tyler Sundberg was very great. I will definitely recommend the freeway Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Pleased

Needed to get airbag recall work done and was pleased. It was done quickly and was free so no complaints there. I would recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very friendly!

Friendly service and everything was as expected. That’s why I purchase my cars there and get the full service warranty. I appreciate their work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Sheryl, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

Service

I scheduled an appointment and my car was in the shop being worked on shortly after I checked in. I was told my car would ready in under 2 hours and it was done prior to the 2 hour estimate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Bruce, it is great to hear everything was done quickly and to your satisfaction! We’re always happy to take care of you if anything else comes up. Have a wonderful day!

Quick

They were able to get my vehicle done in a timely manner and were friendly and helpful. Will return in the future for service at Freeway Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction!

Replace Lease Cars

My 2017 Fusion & 2017 Escape (both leased) were up for replacement. The replacement vehicles my wife and I ordered came in early. The dealer worked with me to terminate my lease early and put me into my new vehicles with minimum delay. Thanks to all for a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hey, thank you for your kind words and congratulations on your 2 new vehicles. We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Recall

I was there for a recall. Rental was provided at no cost and the repair was done in a timely manner. No issues with the service provided

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Renee, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!