Freeway Ford

Nolan provided top-notch service in selling me my Ford Explorer! He helped me find the vehicle we wanted and the color we wanted! Nolan was excellent to work with!

Nolan, my sales person, was so efficient and went above and beyond making sure I understood all the great features on my new vehicle. It was a purchase for my business and Nolan respected my time frame and had every thing accomplished earlier than I even hoped.

I am glad that they are now taking appointments for service. This sure makes it easier to have an appointment and not have to guess where you would be in the queue. Service was performed very well as expected.

What I appreciate the most is that I felt no pressure in deciding to buy or not to buy. I was able to test drive some vehicles and find the perfect one for me with help from Don. Fernando didn't pressure me into a warranty I didn't want... in fact the next day I went with a friend to buy a car at a different dealer and the finance person berated her for choosing not to buy a high end warranty which wasn't nearly as nice as Ford offers. I've experienced that at another dealer also. Kudos to Freeway Ford for not doing that to people!

Nolan and Fernando made this transaction very easy and helped me get a good deal on financing without me having to do the legwork with bank shopping myself. Thank you!

Service is great, they only recommend services that is need. And what can I say about the employee Colleen Liborio what and asset for Freeway ford, I am older and she was so helpful on the bill and helpful getting my car.. Do not let her get away from organization.

Quick lane- Went in for an oil change and it took 4.5 hours of waiting to get my car back. They said I stripped my oil pan and need to come up with $250 plus labor plus paying regular price for my oil change that took forever. After that, my car was leaking oil bad! I brought it back and they put in an oil pan and it leaked even worse!! I brought it back again. They had my car for a week and said the problem was not the oil pan, but the main seal. My car is still leaking really bad!!! My car had NO LEAKS before this oil change!!! I have always gone to Ford for my oil changes to make sure it was done right. I guess I got the wrong Ford Quick Lane tech and now my car, driveway & garage are messed up!!!! Thanks for nothing!!!!

Excellent service promise made was fulfilled on time. this was a service call to replace a recall. very pleasant personal and did good interacting with me.

Somewhat disappointed in the time necessary to perform service; not as proficient as estimated. Estimated to take 90 min took over 2 hrs to complete.

It was a completely stress free experience. The whole team was attentive and willing to explain the whole process clearly. I loved the model and design. I was carefully advised according to my needs and it was not at all any type of aggressive sales style, more like a family warm environment. Awesome!