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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Dave Bills

Nolan’s was the best great working with him . Owner also came and talked with us. Great place. Finance department was very slow waited at leas one hour to get in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scammed on the EXTENDED WARRANTY Bought my third new...

Scammed on the EXTENDED WARRANTY Bought my third new vehicle in the last ten years and made the mistake of buying an extended warranty Ford is refusing to cover it as the vehicle is "commercial" The vehicle was sold to me with a graphics package and cargo shelving kit, along with the warranty Under 10000 miles per year and the Transit still has no heat and no air conditioning on an intermittent basis. Warranty was $2700 on the van everyone new was commercial, allowed claims have been zero Freeway Ford did all the selling None of the employees are the same from 2016. Sales and Finance sold the warranty, Ford paid the graphics and shelving The Transit Van is Junk from Day 1 None of the three work there AS EXPECTED

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

I had the pleasure to work with Patrick Martin during the buying process of one of their top models truck. Everything went really smoothly and really fast, from the test drive to the final offer. I recommend this dealership and especially Patrick if you are looking for honesty and happy buying process. I will buy again from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just purchased a new vehicle and was completely...

Just purchased a new vehicle and was completely satisfied. I have had issues in the past so I was pleasantly surprised this time. I would definitely recommend Rick and Freeway Ford to anyone buying a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hold your wallet I was given only 2500.00for my thade it...

Hold your wallet I was given only 2500.00for my thade it was listed for 10999.00I know they have to make money really imasucker

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The folks at Freeway Ford are amazing! I highly recommend...

The folks at Freeway Ford are amazing! I highly recommend checking them out if you are looking for a new vehicle. You won’t be disappointed. They are kind and helpful and make buying a new vehicle a breeze!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Omar is the best I've worked with! Brian was on top of...

Omar is the best I've worked with! Brian was on top of everything. Sales manager Tim is top notch. Doesnt get any better in the car business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Our sales guy was awesome! When we brought my sons car in...

Our sales guy was awesome! When we brought my sons car in to get hands free set up the guy in service was rude to my 17year old son. As soon as my husband came back with him he changed his attitude!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Leann, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Patrick helped me find the perfect vehicle and the trade...

Patrick helped me find the perfect vehicle and the trade in process was very easy. I love my new vehicle! Thanks to Patrick and Charlie, the financial manager for making my experience great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

New vehicle

Nolan was very helpful; helped me with the test drive and found the right vehicle for me, and also the financing that worked for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!