Reviews
Write a reviewSurprisingly good service
I went in to just look and left with a gently used newer automobile. They were able to find financing that I hadn't thought possible. Kudos!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
Nolan Monke was 1st class all the way very helpful. The only thing is car did not get detailed like they said it would. it was still dirty inside
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are happy we could make your experience a positive one! If you're ever in need of more help, please let us know!
My experiece was GREAT!
Brian at Freeway did an awesome job! He went above and beyond to provide a flawless experience for me in these challenging times. I was very happy with how it all worked out. Very timely and very responsive to my needs every step of the way. It truly was a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kimberly, we appreciate your feedback of Brian's outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We hope you'll consider us again in the future! Take care!
Great Team at Freeway Ford
I worked with Brian Steinhorst on purchasing my 2020 Edge. He helped me get a good trade-in value and best overall pricing. My experience was easy and hassle free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lmdaly, thank you for your kind words and congratulations on your new vehicle! We are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Called and made an appointment because it's by...
Called and made an appointment because it's by appointment only during the stay at home order. To drive 1 specific vehicle 3 hrs later drove 1hr and 10min to get there then they went through a vehicle inspection on my trade just to inform me they could not sell me the vehicle I came for because they took a deposit on it! Man they are getting paid and I wouldn't waste someone's time like that!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Service/People
I couldn't be happier with my experience dealing with Freeway Ford! Tim and the rest of the staff were great and very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
A great buying experience.
Brian Steinhorst did a great job with us in our purchase of a 2020 Edge. He respected our time and the Freeway Ford management enabled him to deal directly with us in the buying process. I felt valued as a customer and believe that I received fair value for my trade and a very good purchase price. From the finance perspective, Lincoln took the time to make sure that we were able to acquire the best financing available to us. I highly recommend Freeway Ford an Brian Steinhorst.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
truck
this was the third vehicle I've purchased from Freeway Ford so that in itself should be enough of an explanation in this review for my purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance with anything!
I had a great experience at Freeway Ford! I enjoyed...
I had a great experience at Freeway Ford! I enjoyed working with Patrick for my new vehicle purchase! I was in and out of there in less than two hours with a vehicle I absolutely love! Thank you again Freeway Ford (Patrick & Lincoln!)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we hope to see you again soon!
Superior Experience at Freeway Ford
The whole truck shopping experience I had at Freeway Ford was first class from beginning to end. Brian Steinhorst treated my wife and I like we were family as he brought us through the process from beginning to end. From following up with me via text on my truck's progress to taking a photo of me next to my new truck, Brian showed a personal touch without being overbearing. I could not recommend more Brian and the Freeway Ford staff. You have earned a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your wonderful response to the quality of service our staff provides! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! As one of our valued customers, we want to sincerely thank you for your business and we look forward to your next visit! Take care!