Skip to main content

Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

I called for service and they got my F-150 in the same day. They estimated that it would take two hours to complete and in a little more than an hour I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Great Service

They had the vehicle done when they said it would be. Easy to work with and friendly. Took good care of my Explorer and clean up after work was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service. Thank you again for choosing Freeway Ford, and we hope to see you again soon!

Efficient

They got it done in a short time and we’re very responsive. I was impressed with how quickly they were able to get all the work done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Over and over and OVER again, Freeway Ford gets it done!

Everytime we shop for a car, we look online, we drive the lots, we talk to people... Why do we bother? We always end up back at Freeway Ford. They always have what we need, at the price point we can afford, with the buyer's experience that just makes it a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Transmission

Thank you for working with me and the dealership I bought the vehicle from to fix the transmission on my Focus. I appreciate the education on the issues this vehicle has been having. I'm glad it's taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Amazing

The whole staff was super helpful and willing to work with me. They made buying a car smoothly and would recommend to a friend. Also will be purchasing from them again the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Incomplete

My vehicle was given to me with the check engine light on and hoses and misc. parts not connected. They took the vehicle back and fixed the things that were disconnected and reset the light.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nolan

Nolan was professional and extremely helpful. He spent extra time sitting with me in my new vehicle to help me sync my phone and taught me about all the options. I was a very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tracy, we're so glad that Nolan was able to go above and beyond your expectations! Enjoy your new vehicle, and if you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Above and beyond.

Never owned a Ford. Nolan was knowledgeable and took the time to educate me on why I should buy a Ford. A great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to notice Nolan's efforts and for leaving such an awesome review! Thank you again for choosing Freeway Ford, and we hope to see you again soon!

Quick Lane service

Got the managers special, oil change, tire rotation, new wipers. I got a discount coupon in the mail and with that find it to be a very good deal. Down side was the wait time was not quick. Took Two hours.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving your feedback and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Freeway Ford! Have an awesome day!