Reviews
Write a reviewGood Experience
Everything went well. People were friendly and professional. They listened to me when I voiced my concerns about buying a new vehicle. The van was totally clean and filled with gas at delivery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!
Service was great
Great group of service providers ! The vehicle was in the shop for a period of time and we were placed in a rental ASAP... thanks to all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for taking the time out of your day to tell us about your experience. Thank you so much for being one of our valued guests and we look forward to your next visit!
Another great experience
This is the second vehicle we have purchased from Freeway Ford and are so pleased we chose this dealership! Personal, friendly and knowledgeable service is their norm. Our salesperson, Brian S. treated us so well and went out of his way to get a great deal for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to comment on our staff's outstanding customer service! We're glad Brian could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!
Good experience
When I came in for the appointment everything went very quick and smooth very happy. Very nice young man gave me ride home, he was a very good driver.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, it is great to hear everything was done quickly and to your satisfaction! We’re always happy to take care of you if anything else comes up. Have a wonderful day!
Train your lubes tech's
The lube tech was not in a lube bay so he needed to fill a jug with oil which he commenced to spill all over the engine! He cleaned it up as best as he could. He then pull my vehicle out to park it a grabbed the "power" mirrors and yanked them back out. I had to show him how to do it without damaging the units. Train your tech's, and give them the proper tools and work spaces for their jobs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate the high star ratings, but it sounds like your experience with us was less than stellar. Please feel free to reach out to us directly if you still have concerns. Take care!
Awesome people make this dealership
I’m extremely satisfied with my experience at Freeway Ford! From my Service Advisor Tyler, to Jeff Keller, the Technician that worked on it. My truck runs smoother than it ever has! It’s the people in a company that make it work! Hats off to these valuable employees! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!
Happy repeat customer
This is my 2nd purchase through Freeway Ford. So far they have satisfy the customer needs. for that, I appreciate there Team. Great Job. I will see you my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!
excellent beyond expectations
Attentive courteous and knowledgeable service. Accommodating to my schedule genuinely friendly. Always a pleasure to do business here. Paul Lovaas provided personal service so that I felt I was the only customer present. He checked on a number of details and made recommendations on savings and for service appropriate for the service record of my truck. I left feeling I had excellent personal service and would always return to Freeway Ford for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our number one goal is attaining 100% customer satisfaction. We hope to be of service to you again! Take care!
Happy with my Escape
Worked with Walter O. to purchase a used Escape. His low-key approach, friendliness, and knowledge made the transaction a breeze. I was offered a bit more for my trade-in, which was a surprise as well. Overall, well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for the 5 star review. Congratulations on your new Escape! We look forward to seeing you again.
Maintenance Service
Easy to get an appointment & friendly service. Location not very convenient for me but this was the dealership recommended to me when I bought used car elsewhere last summer.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Susan, thank you for sharing your positive experience. We are proud to have such a friendly team! We can't wait to see you again.