Reviews
Write a reviewQuick Lane
I was able to stop in without an appointment and they finished the service in less time than the estimated quoted time. When I left I had the knowledge that they had checked everything and my car was in good running condition.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!
Recall
I came in for a air bag recall and they were very quick to replace it. They have one of the best customer lounges that i have seen.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent Treatment!
Service was timely; sales assistance was what I needed to know. trying to decide if I should buy lease or lease new car in this coming year.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for leaving such a great review and high star rating. Thank you so much for choosing Freeway Ford as your first choice for service!
Plowing
My power steering unit went out while I was plowing on Saturday, I brought my truck in on Monday they replaced the power steering unit and they had it ready for me to plow that same day.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Dream Come True.
So I wasn’t actually looking to buy a car at that moment in time because I didn’t believe it would ever actually happen. Long story short this sweet young lady named Angela was introduced to me and she calmly went straight to work on getting me into my dream car. I played a little hard ball with her but they never changed there sales approach or got upset. Finally RJ figures me out and he is a awesome old school numbers guy so he gets rid of the fluff and stuff and Angela and RJ got me the car I wanted, the payment I wanted, and the were more than fair on my trade in. So if you are looking to buy a new car I would go to freeway ford and work with Angela and RJ because they make an awesome team and will work there butts off to get you what you want!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it is great to read such wonderful comments about your recent experience with us! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
New van sale
Barry was great to work with! He answered all of the questions that I had. I couldn't have asked for a smother process. Thanks.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for your business! Take care!
Perfect experience, very friendly and accomodating
I was looking for an Edge Titanium with specific options and color - Freeway Ford didn't have in stock what I was looking for. Anthony and Glen didn't try to push me what was in stock, instead they scouted other dealers to find what I wanted. Done :) got my Black on Black 2019 Ford Edge Titanium with the options it wanted. Perfect Thank you!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you again for choosing Freeway Ford, and we hope to see you again soon!
Friendly Service
I went to the quick lube to get a couple of things worked on. The tech had a issue getting a part off my car which caused a delay. I was kept informed of the delay and they also explained why. I was also given an apology which was not necessary. Great overall experience
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for choosing Freeway Ford as your first choice!
Extraordinary
My experience every way for was awesome and the customer service Was great the sale person took the time To work me and wife great.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so pleased you enjoyed your visit to Freeway Ford! We hope to be of service to you again! Take care!
First Car Experience
This was my first time purchasing a “new” car from a dealership. Fernando went above and beyond to make sure everything went perfectly. Amazing job!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so pleased you enjoyed your visit to Freeway Ford! It's great to hear Fernando could go above and beyond for you. Please let us know if there is ever anything else we can do for you! Safe travels!