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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Recall

I came in for a air bag recall and they were very quick to replace it. They have one of the best customer lounges that i have seen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Quick Lane

I was able to stop in without an appointment and they finished the service in less time than the estimated quoted time. When I left I had the knowledge that they had checked everything and my car was in good running condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

Extraordinary

My experience every way for was awesome and the customer service Was great the sale person took the time To work me and wife great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to Freeway Ford! We hope to be of service to you again! Take care!

Dream Come True.

So I wasn’t actually looking to buy a car at that moment in time because I didn’t believe it would ever actually happen. Long story short this sweet young lady named Angela was introduced to me and she calmly went straight to work on getting me into my dream car. I played a little hard ball with her but they never changed there sales approach or got upset. Finally RJ figures me out and he is a awesome old school numbers guy so he gets rid of the fluff and stuff and Angela and RJ got me the car I wanted, the payment I wanted, and the were more than fair on my trade in. So if you are looking to buy a new car I would go to freeway ford and work with Angela and RJ because they make an awesome team and will work there butts off to get you what you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Friendly Service

I went to the quick lube to get a couple of things worked on. The tech had a issue getting a part off my car which caused a delay. I was kept informed of the delay and they also explained why. I was also given an apology which was not necessary. Great overall experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for choosing Freeway Ford as your first choice!

New van sale

Barry was great to work with! He answered all of the questions that I had. I couldn't have asked for a smother process. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for your business! Take care!

Plowing

My power steering unit went out while I was plowing on Saturday, I brought my truck in on Monday they replaced the power steering unit and they had it ready for me to plow that same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

Excellent Treatment!

Service was timely; sales assistance was what I needed to know. trying to decide if I should buy lease or lease new car in this coming year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving such a great review and high star rating. Thank you so much for choosing Freeway Ford as your first choice for service!

Perfect experience, very friendly and accomodating

I was looking for an Edge Titanium with specific options and color - Freeway Ford didn't have in stock what I was looking for. Anthony and Glen didn't try to push me what was in stock, instead they scouted other dealers to find what I wanted. Done :) got my Black on Black 2019 Ford Edge Titanium with the options it wanted. Perfect Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you again for choosing Freeway Ford, and we hope to see you again soon!

Completely Wonderful

I have been going to this dealership for 10+ years now for all my leasing and service needs. I will never shop anywhere else. These folks are that attentive and wonderful to work with. The service appointment I had as a walk in was convenient, expedient, and very chilled. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daniel, it is great to read such wonderful comments about your experience with us! It means a lot to us to have earned your trust in our business. At Freeway Ford we value our customers, and we look forward to seeing you on your next visit. Take care!

Dealer response

Daniel, it is great to read such wonderful comments about your experience with us! It means a lot to us to have earned your trust in our business. At Freeway Ford we value our customers, and we look forward to seeing you on your next visit. Take care!