Reviews
I was welcomed as soon as I arrived. Everyone was very...
I was welcomed as soon as I arrived. Everyone was very friendly and more importantly Alan treated me with respect and professionalism. Because of him, I would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Racnjoe, It looks like you got to work with an amazing team! Thank you for taking the time to leave Brandon and Alan a review! We look forward to working with you in the future! Thank you, Amber Marx
I have bought my last four cars from Bishoy. It’s about...
I have bought my last four cars from Bishoy. It’s about the most frictionless experience one can have. Bishoy is a professional in every way. It’s no wonder his desk is FULL of trophies and plaques for “Best this” and “Top Sales Person of the month/year/decade”. He always goes out of his way for his customers, with many follow-up calls in my case. He isn’t happy until he knows you are happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Muranojohn, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514
Rashad was very professional at all times.I was pleased...
Rashad was very professional at all times. I was pleased with the deal that he was able to help bring to the table. I will recommend Rashad to my friends and believe he will serve your dealership in a fine way.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Cphill, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. Best Regards, Amber Amarx (615) 861-8514
Everyone at this dealership was great to work with but...
Everyone at this dealership was great to work with but Matt Gleason was exceptional. He listened to my needs without being pushy or over bearing and I went home with great car just a few hours later. He was extremely knowledgeable and personable when we were waiting for the finance paperwork to be drawn up. I highly recommend making an appointment with Matt for your next Nissan purchase. You won't regret it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jennafeci, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514.
The best salesman to work with is Bishoy. He is a true...
The best salesman to work with is Bishoy. He is a true sales professional. He knows more about the cars Nissan offers than anyone else. We have purchase 3 brand new vehicles from Bishoy and he has always delivered. His customer service is top notch. I truly feel I have left the dealership each time with the very best deal. He has worked hard for our family to get each vehicle in the range we needed. I would recommend Bishoy to anyone looking to get a new or used vehicle because he has earned our business for life. He is just really that good! Another thing about Bishoy is he cares. It’s not just about the sale he wants everyone customer to leave happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Krysta, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! Regards, Mark Hepler (615) 790-2500
LJ was amazing and very helpful when I purchased my new...
LJ was amazing and very helpful when I purchased my new Rogue. Great customer service!! I love my new Rogue and very happy with my purchsse!! Great job LJ!! Go see him for your next Nissan purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Mark Hepler (615) 790-2500
LJ was great to work with and made the experience very...
LJ was great to work with and made the experience very seamless.He is so friendly and helpful in getting the car that fits my requirements. I would highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Erison, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! Regards, Mark Hepler (615) 790-2500
James was AWESOME to work with. I’ve been to multiple...
James was AWESOME to work with. I’ve been to multiple dealership and he by far made the experience fast and so easy. He was knowledgeable in answering all of my questions, and just a pleasure to be around as well. He made the process of leasing a car fun and made sure I was able to get everything I needed in a car and in the price point I was looking for. I’d recommend James to anyone I know looking to get their next car! 10/10!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Mark Hepler (615) 790-2500
The while experience of being there was very nice. From...
The while experience of being there was very nice. From the moment I stepped in to the time I left was very professional and great on there part.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Mark Hepler (615) 790-2500
Very nice people. Atmosphere is great.Not pushy. Very...
Very nice people. Atmosphere is great.Not pushy. Very knowledgeable. They listen to what your needs are do there best to help. Friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Evie, thank you so much for your positive comments about Nissan of Cool Springs! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! Regards, Mark Hepler (615) 790-2500