Reviews
I had a great experience working with Cameron and...
I had a great experience working with Cameron and everyone at NCS! I will definitely be back! Cameron answered every question I had! I love my Rogue!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Cameron will be very happy to hear about your kind words and high star rating!
The receptionist made me feel welcome. The salesman was...
The receptionist made me feel welcome. The salesman was very professional, accommodating and easy to work with. I would recommend my salesman to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we appreciate the praise for our team! Your recommendation means so much to us and we're proud to have earned it. We hope to see you again, and have a great day! Best Regards, Amber Amarx (615) 861-8514
Wowsa! 😍. I was treated with upmost respect from the...
Wowsa! 😍. I was treated with upmost respect from the second they held open the doors for me until even after the deal was finialized. I would highly recommend James Haynes to anyone but as a single female, he was top notch ☝️!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Nanette, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514
JL is easy going and made us feel at home as soon as we...
JL is easy going and made us feel at home as soon as we walked in. He was very helpful as we worked through negotiating the price and financing. By far the easiest and best experience I’ve had buying a new vehicle! Thanks JL for all your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514
John was great. He explained everything in detailed to...
John was great. He explained everything in detailed to me. I highly recommend John and Nissan Cool Springs. They went the extra mile to help me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514
What great service from the time we walked in the door...
What great service from the time we walked in the door until we left with our new car! We are pleased and grateful for James!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500
James Haynes made this transaction the most pleasant one...
James Haynes made this transaction the most pleasant one ever. From the first contact through delivery, his friendliness, knowledge, and professionalism was outstanding. He is certainly a valuable asset to this company, and we will remember him and Cool Springs Nissan for our next trade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
James is an excellent advisor. He doesn’t try to sell...
James is an excellent advisor. He doesn’t try to sell rather he tries to understand and meet your needs, very straight forward and doesn’t pretend to know all. If doesn’t know something goes and finds the answer rather then pretending or guessing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514
Thank you Darius for helping me upgrade to my new car!...
Thank you Darius for helping me upgrade to my new car! You were extremely helpful and patient when I was making my decision to buy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514
Chase Austin was very helpful and discussed with us the...
Chase Austin was very helpful and discussed with us the vehicles we were interested in checking out. Very professional and kind. We ended up purchasing a new Rogue and are so far very pleased with our selection. I would recommend Cool Springs Nissan to anyone and to work with Chase Austin. Thanks for your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Best Regards, Amber Amarx (615) 861-8514