Nissan of Cool Springs

I came into the dealership with questions about Nissan SUV's. This was the first dealership of what I thought would be at least a handful of stores that I would visit in my search. I was prepared to consider a new car. After assessing my preferences, Alan and his team felt that a late-model Honda Pilot would be the best fit for my needs. After a test drive the next day, a night to sleep on the decision and some research through Consumer Reports, they were spot on. I bought the car today, 2 days after my first visit. I never visited another dealership. Alan was personable, professional, and very easy to work with. Supported by Eric (management) and the business office staff, they were efficient, helpful, and very easy to work with. I plan on returning here for service, expecting that the rest of the Nissan of Cool Springs family embodies the same character and respect that I saw in Alan and his colleagues. I would highly recommend them!

I had a fantastic experience with salesperson Mr. Lamin Jumu. I searched online, found the car, and inquired about the availability. Mr. Lamin immediately contacted me and reserved the car for me for a test drive. He explained all the questions I asked patiently and honestly. Immediately I decided to buy the car. He is an honest and transparent salesperson I have ever met. You won’t regret if you buy a car from him. I highly recommend him.

I enjoyed working with Bishoy. He helped me find a car in my budget and that me and my children love. Could not be happier with him or Nissan of Cool Springs. I would recommend them. Let them help you find the car that’s right for you and your family.

Chase Austin was very personable, kind, considerate and found what I was looking for. If you ever decide to buy a vehicle I highly reccomend him.

Can not recommend this dealership in any way after purchasing a used vehicle from them. Salesman was terrible, lied to us numerous times and then felt it was okay to bad mouth us as customers to another local dealership who had to fix the truck for us. Owner of dealership would not return our call. Would give zero stars if possible.

LJ was great to work with, very professional and made the experience very seamless. I will be back to do business here again in the future and would highly recommend them!

Chase basically did backflips for me to get me into the car that I wanted. I was able to drive it off the lot that day! I didn't have the best credentials, but he worked hard to make it happen. Straight shooter and won't waste your time!

Darius provided wonderful service and made the process of buying my truck so seamless and enjoyable. He was friendly and responsive and took care of everything. He came in on his day off to help me solidify the purchase, which says everything you need to know about him.

Overall we had a wonderful experience working with Bishoy Rizk. Informative, detailed, quick service, and on our way. Couldn’t ask for a better car buying experience!

True red carpet experience, they had the exact truck I wanted and very straight forward with the numbers, had me done in no time at all. Very helpful and professional staff especially Cameron Stone, I would definitely recommend these guys if you’re in the market for a new Nissan!