Reviews
Bishop was my salesman I thought he went above and beyond...
Bishop was my salesman I thought he went above and beyond to get me in my new car and everybody at the dealership I talk to was great to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514
I absolutely love working with everyone at Nissan Cool...
I absolutely love working with everyone at Nissan Cool Springs...I think this is our 8th car/suv and they never disappoint! Jason, Bishoy and Eric are top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514
Our salesperson, LJ, was excellent. He was very...
Our salesperson, LJ, was excellent. He was very knowledgeable, honest and nice. He delivered our new car to our home and picked up our trade . We never had to leave the house.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514
Friendly and very helpful staff. Thanks for all your...
Friendly and very helpful staff. Thanks for all your help. Do not have anything else to say about my experience at your dealership it was very good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514
Nissan of cool springs has many good qualities! They...
Nissan of cool springs has many good qualities! They worked with us on this deal over a couple of months and we finally agreed on a deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Nissan of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514
Matt was a great sales person. He knew the vehicle and...
Matt was a great sales person. He knew the vehicle and answered all our questions. He was knowledgeable and a nice guy. Nissan of Cool Springs is a Fantastic Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to Matt here at Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514
Chase was personable & excellent to work with as our...
Chase was personable & excellent to work with as our sales representative. Per our request, he helped prepare documentation before we arrived to pick up our car and made sure the Leaf battery was fully charged. This is the third car we've bought from the dealership, which shows how much we appreciate their professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514
I have bought 4 cars from James betweenn2019-2021. He is...
I have bought 4 cars from James betweenn2019-2021. He is by far the best salesperson I have ever dealt with. I am also an NNA employee so I do pay attention to see not only how I’m treated but how other customers are. I’ve been buying from Nissan of Cool Springs since 2013 and will continue into the future (hopefully with James! He really is a rockstar to the customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514
The staff of Nissan of Cool Springs did an excellent job...
The staff of Nissan of Cool Springs did an excellent job assisting us in the purchase of our new vehicle. We visited a number of dealerships within the area and they were by far the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514
Nathan was excellent ! He let me know the cost of my...
Nathan was excellent ! He let me know the cost of my services before they started the work. He kept me posted during the day. I will continue to use him for my service needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Nathan will be very happy to hear about your kind words and high star rating! Regards, Mark Hepler (615) 790-2500