Reviews
Bishoy makes the process of leasing a car fun and...
Bishoy makes the process of leasing a car fun and something to look forward to. He cares and he's great at making the deal right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! Best Regards, Amber Amarx (615) 861-8514
I always feel satisfied back to Nissan dealer in cool...
I always feel satisfied back to Nissan dealer in cool spring to have the services. I’ll definitely come back to have my car maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500
Team Nissan at Cool Spring was very professional &...
Team Nissan at Cool Spring was very professional & accommodating. I would definitely recommend them! I was a little worried about buying a brand new vehicle but they got my payments where I needed them to be and I love my new Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care! Best Regards, Amber Amarx (615) 861-8514
Great Day, Mr. ED was very polite and very honest. He...
Great Day, Mr. ED was very polite and very honest. He made sure i.was very well taken care of. His customer service was very excellent. He made sure I was happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514
The Cool Spring Nissan Dealership is a step above the...
The Cool Spring Nissan Dealership is a step above the rest in terms of customer service. Doug Hammond and Bishoy Rizk are extremely friendly, knowledgeable, and definitely puts the customer first.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rashad, Thank you so much for taking the time to leave Bishoy and Doug such a wonderful review! We are glad that we were able to achieve the best customer service with your visit. Let us know if we can help you with anything in the future! Thank you, Amber Marx Owner Loyalty Manager
Service and repair for my car
I had a very good experience, Nathan Hannani (Express Service Advisor), did a very good in handling the whole process. He identified that I needed a new set of brake pads for my rear brakes. I also had my oil changed. The work was explained thoroughly an estimate was given to me. Everyone was very professional and friendly. The work was performed in a timely manner. I am happy with the way I was treated and knowing that expert technicians were working on my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, Thank you for taking the time to leave an amazing review for the dealership and Nathan. We will be sure to pass along the amazing comments! Thank you, Amber Marx Owner Loyalty Manager
1st Class Service
I am in awe of the 1st class service of Nissan Cool Springs. I never pay for my oil changes and they always wash my car after a service for FREE! This will keep me coming back always to purchase Nissan products!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Amber Marx Owner Loyalty Manager
This is a wonderful dealership! Employees are friendly...
This is a wonderful dealership! Employees are friendly and professional. I have purchased my last two vehicles here and both were from E. Price. He is very knowledgeable and super easy to work with. It was also a pleasure to meet and work with Gabriel Garcia in the Finance Department. I'll definately be back again to see E for my next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514
Chase was fantastic! I had extraordinary circumstances,...
Chase was fantastic! I had extraordinary circumstances, and he worked with me until I finally was able to purchase my car. He was very kind, not pushy - always willing to go the extra mile. THANK YOU!!!!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jmcouncil, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
If you want someone to help you, Ed is your man! He got...
If you want someone to help you, Ed is your man! He got me the monthly payments I could afford! Very down to earth! Thanks Ed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jengiwill22, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle.