Reviews
Great working with Cristina
Thank you very much for your business and don’t hesitate to let us know if you need anything! Will do Business with Cristian Valdez Again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Cristian Valdez
Our experience with Cristian Valdez of Autos of Dallas is one of the best and smoothest process in history of car deal! They are on top of their game in providing details about the car. Cristian and his team were professional, have great work ethics, have good communication skills and very knowledgeable in their field. I highly recommend them. You guys are awesome! Thank you for making the process pain-free and memorable! God bless you all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Watch out for the shady "protection package"
They will quote you on a price and send in a shady finance manager to close the deal. They will add a $995 "protection package" to your purchase price without disclosing it. Just make sure to read through everything in the contract.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Title vehicles you don't purchase in your name
Husband and I stopped in back in January and test drove an Infinity. We opted not to purchase, but since stopping in my husband has had two of your vehicles titled in his name. One of which he never even expressed interest in. Your managers said you'd take care of it, now we're receiving bills from NTTA and you're saying you're not going to handle. They acknowledged how it happened and that they would get them out of his name (which they have) but they incurred tolls while the vehicle was in his name. Now they're refusing to take care of the tolls, "because they have no record it was in his name" despite the previous conversations. Josh at Autos of Dallas is refusing to help. Now we're on the hook for the tolls and penalties incurred since they did not handle as they said they would. Watch out, apparently, if you test drive they have the authority to title a vehicle in your name and no obligation to handle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Title Vehicles in your name that you never purchased
Husband and I stopped in back in January and test drove an Infinity. We opted not to purchase, but since stopping in my husband has had two of your vehicles titled in his name. One of which he never even expressed interest in. Your managers said you'd take care of it, now we're receiving bills from NTTA and you're saying you're not going to handle. They acknowledged how it happened and that they would get them out of his name (which they have) but they incurred tolls while the vehicle was in his name. Now they're refusing to take care of the tolls, "because they have no record it was in his name" despite the previous conversations. Josh at Autos of Dallas is refusing to help. Now we're on the hook for the tolls and penalties incurred since they did not handle as they said they would. Watch out, apparently, if you test drive they have the authority to title a vehicle in your name and no obligation to handle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Highly Recommend Autos of Dallas
Highly recommend Autos of Dallas. Worked with William Martin. Selection, Pricing, and Professionalism all top tier. Process was quick and easy. Very happy with my Audi Q5
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard Ford was excellent to deal with, he was attentive...
Richard Ford was excellent to deal with, he was attentive and knowledgeable. He made me feel like a valued customer not just another sale. You need more employees like Richard, recognize him for his personable and dedicated service! You don't want to lose him to a competitor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
William at Autos of Dallas made car buying easy
After searching for my new car I decided to go with Autos of Dallas because of their pricing. My salesman William Martin made the entire process quick and easy. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hassle free purchasing experience
I have been working with Mr. DJ Jacksis on purchasing my vehicle from Autos of Dallas. The whole transaction was very easy, quick, and I love my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I highly recommend Justin Wang for he was very...
I highly recommend Justin Wang for he was very accommodating whilst my visit at Autos of Dallas. I was very pleased with the purchase of my Lexus RX 350. It was a very smooth and stress-free process. Thanks Justin...you’re the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
