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Autos of Dallas

(1,560 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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loved it

Everyone is nice professional & very welcoming. Cristian helped us find the perfect car. Definitely will recommend this dealership to friends & family. Appreciate cristian helping us through the process step by step.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

Being a 54 year old man, this was one of the easiest buying experience I have had. Bob Tauber was Great to the point and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Satisfied and Refreshed Outlook on Car Purchasing

I want to give a big thank you to Bob Tauber. He's changed my outlook of purchasing a vehicle. Which I hated until working with Bob. He made my experience very painless and stress free. He was very professional and made me feel very at ease and not pressured. Thanks again Bob and Autos of Dallas for a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Professional team and great/quick Car buying experience

Bob Tauber is exceptionally good in providing great pre and post sales support. He is honest in his dealing and upfront on what he can or can't do. He took care of most of the things that needed minor touches. Highly recommended sales man at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

REGRETTABLE EXPERIENCE!!

Worst dealership I've dealt with.. it's been close to a month now that I traded in my old vehicle and as we speak they still haven't sorted out my payoff amount with my bank as they promised. I called last week and they told me they mailed out a check over 2 weeks ago. I've been calling almost every other day and they keep promising that someone will get back to me but they never did. I called again today and the manager(Mike) told me the check was mailed out 3 days ago. I asked for proof of tracking but he said there was none. I got upset and poured out my disappointment. He interpreted that as me being rude and threatened to delay the check meaning they haven't even sent it out yet.. it's close to days 30days before it'll be reported in my credit. I regret ever patronizing this dealership. People please be aware. Terrible dealership, terrible manager!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad experience

Did a poor job of disclosing the 299$ car prep service: I would never recommend them to anyone, the finance guy was rude. 3/4 tank of gas not even a complete full tank.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unethical

Worse experience ever. They hide issues with the car. And make you wait 2-3 hours to test drive. they sell cars that have open recalls and are dangerous. STAY AWAY and and shutdown this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bob Tauber

I just bought a used car from Autos of Dallas, and I had a great experience. It was fast, easy, and had the best prices around. Bob Tauber did a great job. Bob was very knowledgeable, to the point, and fixed everything that we asked of him. I recommend you go to Bob if you want to get straight to the point and not get the run around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice cars good experience.

Bob Tauber was our salesman and he was great to work with. The car we bought was the nicest one we looked at by far.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hate buying a car? See Robert Moses!

Had to replace a car quickly and Robert Moses was a great help in helping me review the options and then the plus and minus of those options. Had an experienced eye in what to look for on the pre owned vehicles. Found one that I liked, he corrected some exterior issues just as he promised, and even helped me return my rental vehicle. Robert was professional and efficient. I highly recommend going to Robert for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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