Reviews
Richard Ford
My husband and I live out of state & had MANY questions. We were referred to Richard Ford. Our experience with him, particularly since we live out out state was EXCEPTIONAL. He answered ALL of our questions and sent multiple videos to appease us. A consummate professional, he was always available to take our calls & we bothered him OFTEN as we have never purchased a vehicle that we haven’t seen. However, he assuaged all doubt. We paid cash for a Jaguar F-Pace Sport based upon the work he did for us. We received our vehicle far sooner than expected & in excellent shape. The shipping company was also great!! AND WE LOVE IT!!! Thanks to everyone!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Experience
I got a 2016 528i, called Bob, he was able to give me the information I needed to make the purchase. I had some minor concerns about some small little things in the vehicle and Bob was able to get them fixed and make me feel even better about my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buy for delivery
Bought a car from them for delivery, 8 days after purchase still didn’t know when it would be delivered. When delivered gas was on E, oil change was past due and one tire was very low on air. Did not do the little things that make the process nicer.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
I got a 2016 Lexus from this dealership. I had searched so many places before here. I worked with Justin Wang who was super helpful. He wasn't arrogant as most car sales I've dealt with. He was very understanding, and took out time to answer most of my concerns. I wish most agents will emulate his skillset. Proffessional agent and good dealership. I'll recommend them any day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership and Salesman!!
Received my new car last week, delivered to me in FL. Omar (AMAZING sales guy) updated me daily. Really happy I went with this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Buy
Matt Monette did an awesome job helping me buy my Lexus. Answered all my questions, let me take the car for a good long test drive and resolved any doubts I had about financing. Thank you Matt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good experience
We got the vehicle that we needed thanks to Cristian. We received the best customer care from the minute we walked in. We will definitely recommend Autos of Dallas to anyone looking for a good vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
GREAT SERVICE
Matt Monnette and Team did a great job!!! Family of 6 as of a couple weeks ago and neesed something that would fit the whole crew! Fast and fair!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time purchasing a vehicle online!
Great experience working with Richard Ford and Autos of Dallas! Every miss text and phone calls was return in a timely manner. I pick out a vehicle online that I wanted. Richard made sure everything was in order when I arrived. After arriving I decided that I wanted different Ford Expedition. He got the vehicle inspected and all paperwork in order so I could drive it back home that day. I am very please with my Ford Expedition. If you want to work with the best salesman call Mr. Richard Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Straight up guy
The car-buying experience has changed and I was grateful to have a guy like Bob Tauber to guide me through the minefield. He was patient and honest. He was funny and a bit of a character. He worked tirelessly and I never felt pressured. He was perfect for me. I got a great car at a great price, but it took a guy like Bob to make it a great experience. Thanks a lot, Bob!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
