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Autos of Dallas

(1,562 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Excellent customer service, no pressure!

Christian V. was able to help me even when busy. I didn't feel like another sale as I was given as much time as I needed to think about it. No Pressure. Just friendly honest service. I was given helpful information and my concerns were validated. He made the experience stress-free and enjoyable and he was genuinely there to help me whether I buy or not. When I came across an issue the finance guys helped and even gave advice for selling my old car. Great experience! I recommend Autos of Dallas for anyone car shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Over the phone purchase

John has just started working at Autos of Dallas, but he was so helpful and made my experience pleasant. He made sure everything went smoothly and was so kind!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent car buying experience.

Recently I have been involved in two car purchases at this dealership. The overall experience was fantastic. Salesman Justin Wang provided excellent service during both purchases. He was very courteous and professional. He followed up with me after each purchase. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Car Buying Experience with Bob Tauber

I purchased a vehicle from Autos of Dallas with Bob Tauber as my sales associate. It was a busy Saturday and he was helping other customers but he managed the chaos seamlessly. I knew going in on a Saturday would likely take a while but even when I was waiting my turn, Bob was cognizant of my location and offered refreshments numerous times. He continually kept me abreast of the process. Bob is friendly and engaging without ANY pressure to sell the vehicle. I enjoy the fact that it was a "no haggle" price listed as I knew what I was looking for. He worked hard looking for the vehicles I wanted to test drive and locating the last one was a trick but none the less, one of the best buying experiences I've had. Once I found the vehicle that fit my expectations we wrapped it up. I would highly recommend Autos of Dallas and specifically, Bob Tauber as the sales agent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience

This is the place to come if you want a relax, no pressure, experience when it come to buying a car. Abel was excellent. I think he deserves a raise and a month paid vacation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Autos of Dallas does it again!

Thank you Autos of Dallas and especially my favorite sales guy, Robert Moses, for making my car buying process so easy...AGAIN! Yes..AGAIN! Last year I bought my BMW535xi from here and was very pleased with Robert Moses and his knowledge, honesty and willingness to go above and beyond in giving me an excellent, no pressure experience. So of course, after my accident, I had to come right back here to get that experience once again and get another BMW...but of course. Yes, I went to other dealerships..3 to be exact..and none compared to the quality of service that I found with Autos of Dallas. If you're looking for a huge selection of low mileage, luxury, used vehicles, excellent service and a no pressure car buying experience, YOU HAVE TO GO to Autos of Dallas and be sure to see Robert Moses..HE'S THE BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Exemplary Service

I am a very discerning client and he met or exceeded all my expectations and delivered a superior buying experience. There were some minor make ready items to be done and he made sure they were done quickly and with a high level of quality. I would not hesitate in recommending anyone to Donald or A of D. One of the best buying experiences I have had in years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Richard Ford is the best!!!

I couldn't have asked for a better car buying experience with Richard Ford. He was honest, patient and kind. I told him what I was looking for and he called me before the car hit the lot. He also took the time to show me how everything worked. Even now he is available to help. Thank you Richard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
6 people out of 6 found this review helpful.

Excellent Service

I came in with no intentions of buying a car, My fiancé and I were just shopping around to get an idea of what we wanted but salesman Emmanuel Shabazz changed that. He was very friendly and extremely knowledgeable. We had not come across anyone like him before. He made us feel very at ease and comfortable with our buying decisions. So comfortable that we ended up buying a Lincoln MKZ that day. I want to thank him for his warmness and his kindness. I will be recommending him to friends and family. Mrs. Rogers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Superb service

From the first call to the delivery it was great. The selection of cars was excellent and the prices were very competitive. Personalized service is the hallmark of this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.