Reviews
Regular maintenance
Easy to set up an appointment, worked with my schedule, and work was done timely and price was very reasonable. Service dept very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Battery
The cars battery was in need of replacement. Cold cranking amps were way down. Called Lima Auto Mall and was able to get in for replacement before 5pm. This was like at 3pm same day. Real impressed with the service and speedy turn around. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car buying experience
I had a very good experience with buying a car from this car dealership. Everyone was very friendly and helpful and explained about the car and the features it comes with. I definitely recommend this car dealership in the future if I buy another car soon I will come back again. Thank you for the excellent service I greatly appreciate I hope to see you again sometime soon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
phillips
great people to deal with.you tell them what you want and they make it happen. allways feel they give me the best deal they can. never go any place else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and follow up!
The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us updated along in the process of insuring our vehicle was working properly. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and easy
My wife and I drove 1 1/2 hours to purchase our new vehicle. Ryan and Dan were professional and organized. This was the easiest buying experience I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
They took care of it all and made buying a car a great experience. They also found just what I wanted. Wouldn’t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personal service
Had to have a recall on our Silverado. The dealership let me bring the truck and they transported me to work and returned my truck to my workplace when finished. Talk about personal service. Thanks Lima Auto mall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and accomodating.
I was very pleased with all aspects of my experience: sales, finance, and service. Everyone was very friendly, willing to help, and willing to work and listen to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service
My husband and I had a wonderful experience, as always, purchasing two new vehicles on site today. We are always greeted warmly when we arrive on site, which we appreciate. Today, the staff took great care walking us through the buying process. They explained all of the features of our new cars, and ensured we were satisfied every step of the way. For us, selecting safe and stylish cars is important - but what’s even more important is knowing that you’ll be well taken care of AFTER the sale. We feel we have great relationships with the entire Lima Auto Mall team and that’s why we return again and again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
