Reviews
Steve Morrison if you want the best he's your guy
From the minute he greeted us with a warm hand shake in the parking lot to the point where we were handed the keys and the goodbye hug we were dealt with in a very professional caring manner. He gives a whole new meaning to car salesman. Lima Auto Mall is blessed to have him on their team. Simply the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trustworthy, friendly service.
Eric and Keith are always very helpful and always take good care of me - and my car. They know I am trying to hang on to it as long as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Dealership
The dealership is very clean and modern. the salesman and the service department are all very informative and friendly. The service was completed as promised and the car was clean with no fingerprints on it. Thanks for the great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I had a wonderful Sales person who helped find exactly what I was looking for and helped me get the deal I was looking for. Was very quick to respond with questions and very patient with me. Appreciated the time he took to help me out. So far I am loving my new car and will recommend down the line. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change and radiator flush
Eric is always a pleasure to work with as is the service team. He gives helpful information. I was there for an oil change and radiator flush.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing sales and service over 20 years wiith Lima Auto Mall
Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and helpful.
Everyone there was nice and very helpful. Answered any questions. I would recommend this dealership to others looking for a new or used vehicle. Good experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
friendly customer service
Great customer service very friendly,after leaving car, they took me home, car was finished in a timely manner,very satisfied with work done on car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, thorough, efficient!
We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They are the finist, no matter with whom you speak. All are people of integrity.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always ready to help
My iPhone stopped connecting to my car. I stopped in and the young man efficiently fixed the problem at no cost. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
