Reviews
Great buying experience, as always!
Rob and the Lima Auto Mall team are great to work with. They had my financing secured and the car ready before my arrival. From test drive to signing and driving away, it was an hour and a half process. Thanks for the professionalism that you folks exhibit each day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Taho
Mike Tanguay was our sale person and he did a Amazing job on the sale of are 2017 Chevy Taho and Lima Auto mall did a great job on getting us financed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure, no hassle.
Drove from Bowling Green, OH to look at a Lincoln MKZ. Went for a test drive with Rick and felt no pressure to buy the car. He let us pull the car in the service garage out of the rain and inspect everything ourselves. Dealt with Aaron on finance, again no pressure or hassle. My overall experience was great. I will return to this dealership when I buy my new Silverado to see what they can do. I would recommend Lima Automall if you want a no pressure, no hassle experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales team and great overall experience
I went into Lima Auto Mall yesterday thinking about trading in my Toyota Camry, but I really did not think it was going to be a possibility. I figured I owed too much on the Camry to be able to drive away in an Equinox. Not only did they have an Equinox that was exactly like what I was looking for, they were able to make it affordable. I drove off the lot in a car that I have been wanting for sometime. Thank you Mike Tanguay and Ryan Swaney for making it possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional before, during, and after the sale
This is my second new car purchase from Lima Auto Mall. As it was the first time, everyone was extremely professional and thorough through the whole process, which by the way, is a lot faster and easier than what I had been accustomed to over the years. They know their product and treat their customer's like family. Rob, Ryan, and Aaron were great to work with. Thanks guys ! I am confident the guys in service will keep things running smoothly as well. Their attentiveness and professionalism insured Lima Auto Mall would be my first choice when it came time to retire my last Silverado after 193000 miles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer satisfaction
It was the greatest experience I ever had when purchasing a vehicle. I was treated fairly with the same respect as another gentleman who had a down payment. Oh did I mention: I was approved for a loan with a no down payment and great monthly payments that are very affordable. With a very low interest rate. Aarron made sure I was satisfied with my financial agreement. Without feeling pressured, but feeling very comfortable. I would highly recommend Aaron I explained to him what I wanted my payments and he made sure I got what I wanted. I felt like I was "The Man" when I walked out of Lima Auto Mall to get in my new vehicle while keeping my money in my pocket. Thanks Aaron keep up.the good work!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle Free, Great Service!
Very good people to deal with. Rob and Aaron are very "down to earth" and were an absolute pleasure to deal with. I couldn't be any happier with my car and will be sure to come back for my next purchase. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
awesome customer service
I have been buying new vehicles here for over twenty years. They keep me coming back with their great customer service. I have dealt with Rob Crist, Ryan Swaney, and Aaron Brougher and to say they go the extra mile is an understatement. They always treat me right and try to get me the lowest payment. These three men are a force to be reckoned with. I will return in 3 years to get another new car and I certainly hope these guys are all there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase off a Jeep
My husband and I went in to test drive a Jeep, loved it, we had a trade in, in which we owed on yet. Justin, Josh and Ryan were amazing to work with, they did everything they could to make sure I got my jeep! I would definitely recommend Lima Auto Mall to family and friends! Thank you for all your hard work! Melanie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A pleasant experience.
I worked with Rob Crist on the purchase. He was a good salesman to work with. He attempted to have everything ready to go for me when i came in after work, but due to issues at my bank such as phones down and them not faxing the correct info, I ended up waiting a bit. From the dealer side though, everything was smooth. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
