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Knauz Auto Park

(2,096 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Another great experience

The staff at Knauz know how to treat a customer which is why I returned to them to purchase my new BMW. Everyone was friendly and helpful. George Greve spent the time to gather the information on leasing versus buying, returned my telephone calls promptly, and patiently answered my questions. I loved having Spencer Parker as my technology geek, explaining how the 2016 differs from the 2013 model. The finance man was great too, very detail oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear George and Spencer were able to to make it a great experience for you and we will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new BMW!

Professional and friendly

I leased my new Evoque from LRLB and Justin and Matt were very personable and made the experience great. I still don't understand most of the features but Matt stressed that I can come back any time for him to go through all the features again, which I will do in the next week or so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear Justin and Matt were able to make it a great experience for you. Please do come back as Matt is quite the tech whiz and will definitely be able to help you. Thank you again and enjoy your new Evoque!

Great Experience!

My husband and I are extremely happy with our new vehicle. Richard Bradley and Hans Kribbel were friendly and professional. Bradley was so knowledgable about the cars that we were interested in. I'm not a fan of the long drawn out process of purchasing a vehicle. Our experience at Knaus was a pleasant process. We are so happy with our vehicle and experience that when it is time foe a new vehicle, Knaus will be our one and only choice. Christine and Robert Arndt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear Richard and Hans were able to make it a great experience for you. Enjoy your new Mercedes and welcome to the Knauz family!

Great service!

We had a great shopping and buying experience at Knauz BMW. Our client advisor, Tisha, was friendly, honest and helpful. We will definitely shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear you had a great experience with Tisha and Scott. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your BMW!

Wonderful experience

Great experience overall. Friendly, Quick and not a pressure sale or all of the questions. Did not plan to buy that weekend, but it just felt right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lisa, thank you for your feedback! We're happy to hear you had a great experience with Matt and Jack. Enjoy your new Land Rover!

Outstanding

Service, time, quality and treatment exceeded my expectations when buying the vehicle. Bob Geisheker and his team managed exceptionally run the business so that it became a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We are so glad to hear you had a great experience with Bob and we will be sure to pass along your kind words to the entire Knauz BMW team. Thank you again and enjoy your new BMW!

An AMAZING dealership!!!

We had just recently been through a TERRIBLE experience at another dealer and a different mfr.(Lexus), and decided to try Knauz. Every bit of this was a GREAT experience. Extremely knowledgeable salespeople, a no pressure attitude thru-out, take your time and enjoy, what a pleasure. Plus we got a fantastic vehicle. Every step was a joy. We passed a lot of dealers to get to Knauz, about 1 1/2 hrs away, and we are grateful we made the journey. Steve treated us like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, what a compliment! Thank you for your feedback and your very kind words, we know the Knauz Continental team will appreciate them. Enjoy your new Mercedes!

Pain free transaction !

Bob was great! I never felt pressured and he met all my expectations . He was ready to work with me and helped me understand the transaction .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we are so happy to hear both Bob's and Jon were able to make it a great experience for you! Enjoy your new BMW!

First experience with Knauz BMW.

Staff were knowledgeable, friendly and helpful. My husband and I are very happy with our purchase and would recommend Bob Geisheker/Knauz BMW to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are so happy to hear you had a great experience. Enjoy your new BMW!

Easy-Low Pressure Car Sale

Quick and easy car sale. My salesman Tom was great. Financing took about 30 minutes and the car is just what I wanted in a used car. Thank you Knauz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Debbie, thank you for your feedback! We're so happy to hear the experience was efficient and great. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again!