TSM Auto

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    October 24, 2018

    Not a happy customer from the start and now the warranty won't cover the work that needs to get done. Just purchased less than a year ago and it is costing... me money to fix the truck

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 2, 2016

    Great people Dan was fantastic took care of everything would recommend everyone buying a car here

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 25, 2017

    I bought a chevy Colorado from them about 2 years ago ,they are a good people, I met with the owner of the dealership, they did work with me, even with... the price of the truck .I went a couple times to that place. I like the effect they don't insist like others dealers to buy something you don't want. Good luck and thanks.for my truck I still have it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2016

    HAD ALOT OF PAST BAD EXSPERIANCE WITH USED CAR LOTS ALMOST DIDNT WONT TO BUY A CAR AGAIN FROM ONE,, ON MY SECOND PURCHASE WITH TSM VERY HONEST AND VERY... SATISFIED,, GREAT GUYS

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2016

    Went to Tsm auto sales on a Saturday picked out a real. Nice 2008 Chevy Equinox Suv ,,, got my loan approved in 20 mins ,,,took care of all the insurance... and motor vehicles and was driving within a hour,,, so far I love my truck ,,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2016

    I not a big reviewer of business , but I came in was treated with no pressure , found a real nice Dodge Ram have it about 6 mos now runs awesome got a... good price and very happy !! They were just nice people !!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 10, 2016

    Came in for a used car. The price they listed was decent for what it was so I went to check it out. While the salesman was helping someone else I decided... to look around the car from anything wrong & I came across some things, nothing major but definitely brought the value down. The guy who went for a test drive with me seemed like it was his first day working there. Didn't know much about the car & I did 95% of the talking in the car, so he wasn't doing a great job from a sellers perspective. We get back to the lot & I mentioned negotiations & he said there was wiggle room so I sat with him & filled out an application. Right before I was going to leave, his "receipt" showed a higher total for no reason but he claimed that was the "internet price," meanwhile I was looking at the ad as he told me. To keep it simple, the guy who helped me didn't seem to know much about selling cars & he'd try to sugar coat the flaws. Won't be going here again & definitely wouldn't recommend to anyone

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2016

    I was shopping all day for a used car. Some of the dealerships were trying to put me in a vehicle I did not want until I came across TSM Auto Sales. All... the gentlemen were very curtious and spent time with me figuring out what I needed. I purchased a 2012 Nissan Altima which was like brand new. The facility was beautiful clean and very professional. I would recommend TSM to my family and friends anytime. Great people and dealership!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    April 4, 2016

    Do not buy a vehicle from here. Worst customer service I have ever seen before. They tell you what you want to hear. They never call you back. I purchased... a truck Dodge Ram 1500 from them with the radio not working. Was told they would fix it/replace it. After calling them daily and playing phone games for a week they finally looked at the radio.( Navigation,Touch Screen, Double Din Radio) It was "not fixable". They replaced it with a normal used basic radio. Not touch screen no nav. Tried to contact them but they always seem to "step out" and say will call back in 1 hour and never do. Horrible service. Avoid if possible.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2015

    Was recommended from a friend who purchased a truck to stop there ..Dan was great,,, took me alittle while to get me approved on a truck,,but got me a... rate I was very happy with for my first loan and a truck I really love,,was very satisfied ,,recommend to all,, Donna from Massapequa,,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
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