Skip to main content

Hudson Honda In West New York

(4,580 reviews)
Visit Hudson Honda In West New York
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–7:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 745-1319 (866) 745-1319
Used (855) 874-6158 (855) 874-6158
Service (866) 745-1321 (866) 745-1321

Reviews

(4,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudson Honda In West New York from DealerRater.

Want to share your experience with this dealership?

Write a review

Great

very happy with the attention of the staff in general especially with santiago who is not the first time I visit and help me in buying my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

Great service

Great service, great price , friendly,service ,they helped me a lot,to get a better purchase at the ideal price and thus be able to go driving the car of my dreams,I'm sure the service is excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

Feliz y emocionada con mi nuevo carro

Excelente lugar donde serás muy bien atendido... gracias Jesús Tarazona gran persona amigo,excelente servicio que me brindaste... se los recomiendo, quieres auto nuevo no dudes en ir a Hudson Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por tomarse el tiempo para escribirnos una crítica tan positiva! Estamos muy contentos de que haya tenido una gran experiencia con nosotros.

COMPLETELY AWFUL AND GARBAGE

Don’t bother trying to buy a new car unless you record your conversation from the very beginning when dealing with Moises or the “new sales manager JOSH.” These both are sneaky individuals who continuous praise the idea that reviews mean a lot to them, but will talk garbage infront of your face under their breath and denie such allegations as well. I was placed on hold for an hour while Moises claimed he would check the status on a refund check i was supposed to receive and instead he was trying to make a sale the whole time not knowing i was hearing the whole conversation. To further add on to that, always try asking for how many months you’ll be making a certain payment and i guarantee they’ll continuously dodge it with “don’t worry about it, we got you.” It’s annoying. Especially when expressing the need to write a bad review you have a grown man acting like a child and demonstrating a form of pettiness by stating, “how would you like it if i went and wrote a bad review about your place.” Mind you, when someone hasn’t even been there to experience any form of customer service is already making statements to hurt my location of work is a form of immature pettiness, especially from a grown man who’s manager. You would have thought a level of professionalism would be demonstrated but totally not!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

2018 Toyota Rav4

Great service overall covering all the papers and processes required to buy the car. Not only did they go over he complete process but they help fill out the papers and try to adjust to your budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

Great 10/10 would recommend

The employee Moises Perez, was very helpful and attentive of what I needed. Would definitely return for anything I need serviced 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

100% satisfaction

Benjamin has provided my with excellent service in a reliable and timely manner. I highly recommend Hudson Honda for service and repairs. This time I had 47,000 miles maintenance and front breaks done, I have driven from NJ to FL (1280 miles) with no problems at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

Outstanding

This service at Honda was very helpful throughout my oil change at Honda. I would recommend to this place to others and will return next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

Very good customer service

Benjamin treated me like VIP and explained all the necessary service needs for my car. Car was ready before the estimate and all was done properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

Excelente

Por su excelente servicio al cliente , atención y ayudar para ser posible el deseo del cliente , fue una experiencia inolvidable visitar Hudson honda y ser parte de esta familia . Muchas gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por tomarse el tiempo para escribirnos una crítica tan positiva! Estamos muy contentos de que haya tenido una gran experiencia con nosotros.