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Brown's Chantilly Mazda

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Brown's Chantilly Mazda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2008

Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privat

...

ely owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget. We look forward to serving you!

"Buy happy"

Service

Oil, Filter Change

$37.95

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

Complimentary

Oil, Filter Change (Premium)

$59.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
371 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 7, 2020

    It was an unscheduled (emergency) service and they took us right in and put on a new tire. They didn't make us wait due to not having an appointment.

    4.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our ...customers and we appreciate you for taking the time to leave a review. Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    August 6, 2020

    Kevin Rodriguez was fantastic! He made the process simple and painless. He listened, found me the right the car and did all the heavy lifting!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough... to make your purchase completely painless. Robert Devaux - GM - robert.devaux@brownscar.com

  • April 8, 2019

    My experience at Brown's Chantilly Mazda was excellent! My salesman Brian was very helpful, nice, and provided me with all the information I needed. ... I ended up purchasing a used BMW 335i from them a few days ago and could not be happier! One of the sales mangers, Peter worked with me on the price of the vehicle and gave me an excellent deal. I would definitely recommend going to Brown's Chantilly Mazda to my family and friends.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to ...every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Brian assisted you in such a detailed and customized manner. Give the team down here at Brown's Chantilly Mazda a call if you have any further questions! Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    August 5, 2020

    Crystal was phenomenal and the technician kept us informed by video text of what needed to be done. Very professional and attention to detail

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    August 4, 2020

    Natalie was professional, friendly and helpful. They did the recall while the car was in the shop before I got the notice! The car was clean and ready... when promised.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care!

  • 5.0 out of 5
    August 4, 2020

    This service department is very welcoming and the new facility is bright and comfortable. All in all, very friendly and honest.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer s...ervice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

  • 5.0 out of 5
    August 3, 2020

    Loved that we were able to work with Carlos after buying our first 2 Mazda's from him almost 10 years ago. His knowledge and professionalism are top notch!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you.

  • 5.0 out of 5
    August 1, 2020

    Outstanding service by Sebastian. He showed great patience explaining the differences between models and was very engaging. This was our first purchase... of a Mazda.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sebastian and our team ...were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    July 30, 2020

    Easy online scheduling. Love video showing the condition of tire tread air filter and cabin filter. Excellent customer service representatives.

    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for putting your trust in Brown's Chantilly Mazda! We pride ourselves in our service department's ability to provide world class customer se...rvice. We wish you happy travels and look forward to seeing you at your next service appointment. Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    July 29, 2020

    Product specialist and general manager were great to work with. Respected the customer and did not have a “take it or go somewhere else” attitude.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Robert Devaux - GM - robert.devaux@brownscar.com

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