Brown's Chantilly Mazda

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Brown's Chantilly Mazda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2008

Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privat

...

ely owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget. We look forward to serving you!

"Buy happy"

Service

Oil, Filter Change

$37.95

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

Complimentary

Oil, Filter Change (Premium)

$59.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
322 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 23, 2018

    Always a great experience and appreciate their attention to details. Super easy service process and always feel special. Thank you!

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Jeffrey! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Brown's Chantil...ly Mazda! Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    June 22, 2018

    Shane was able to accommodate my damaged tire service request on short notice. Also, shuttle service to my workplace provided.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    William, we appreciate your kind words about our service team. Thank you for choosing Brown's Chantilly Mazda for your vehicle needs. Sincerely,... Robert Devaux - GM - robert.devaux@brownscar.com

  • June 18, 2018

    Friendly, fast and comfortable. We like Brown's so much we travel from Stafford when another dealer is closer. Can't recommend them enough.

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    Dealer Response

    Raymond, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Brown's Chantilly Ma...zda. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    June 18, 2018

    Everyone is so welcoming, they take the time to explain the issues with my car, the progress of the work being done, they are very communicative and cheerful.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hannah, we appreciate your kind words about the entire service team. Thank you for choosing Brown's Chantilly Mazda for your automotive needs. S...incerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 4.0 out of 5
    June 18, 2018

    The professionalism and honest demeanor of my service mgr was highly valued. He gave me regular updates as to the progress on my car.

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    Came in for service or repair
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    Dealer Response

    It is wonderful to hear that our staff at Brown's Chantilly Mazda was able to provide you with a great experience! We really appreciate this feed...back and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    June 16, 2018

    Friendly and efficient service. Clean and tidy waiting area. TV free wifi, coffee machine. I waited for my vehicle for about an hour and a friendly gal... came through the showroom/waiting area to offer snacks and bottled water... I loved that!

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    Came in for service or repair
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    Dealer Response

    Kelly, thank you for sharing this great feedback with us. We feel our service department is what makes Brown's Chantilly Mazda special. Reviews l...ike yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    June 12, 2018

    People were very friendly, service was great. Finished what needed to be done timely. Waiting area is perfect and includes WiFi.

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    Dealer Response

    Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing... so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    June 10, 2018

    They said that I was first one that had that problem & that got me a little worried if they can do it .But they did a good job & on time too.

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    Dealer Response

    Thank you for your review Chris! It's important that our customers drive off the lot feeling confident in the work done on their vehicle, and tha...t they also have a clear understanding of the work that was done. I'm happy this was the case for you. If there's anything else you need, please let us know! Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 4.0 out of 5
    June 2, 2018

    Usually have great experience. But this time I wasn’t told before picking up that there was a power steering leak. Now I have to bring it back for... service.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    I am sorry to hear about the experience that you had at our dealership. I assure you that 100% customer satisfaction is our utmost priority and would ...like the chance to further understand what happened. Please contact robert.devaux@brownscar.com at your earliest convenience so we can resolve your concerns. Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

  • 5.0 out of 5
    June 2, 2018

    Best customer service I have ever experienced! Didn't try to oversell the service and was very helpful. Would highly recommend to anyone.

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    Dealer Response

    Mary, I appreciate your review and am happy that you were well taken care of by our team. I hope that if there's anything else we can assist you ...with you'll please let us know! Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com

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