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Bob Johnson of Avon

(724 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–4:00pm 7:00am–8:00pm
Sunday Closed Closed
New (585) 301-4798 (585) 301-4798
Used (585) 438-6271 (585) 438-6271
Service (585) 438-6051 (585) 438-6051

Reviews

(724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Done Right!!

They advertise "no nonsense" and they deliver exactly what they advertise. It was probably the most stress free car buying experience ever for me. Very professional. Nice job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service means return customers!

The staff is always there to assist when I have questions. I will continue to be a happy customer as long as you maintain your high quality of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your strong recommendation of the staff and Genesee Valley Motors. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Great Sales and service

I am a return customer I have had 3 cars from you I am pleased with your service and sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great salespeople-not pushy!!

We recently leased a new ford escape.What a wonderful experience.Our salesperson Betty went above and beyond-even coming in on her day off!!Every question was answered fully.I would highly recommend anyone to stop in when looking for a new,or leased vehicle. Thank you Mike Boehley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership, Michael. The staff at Genesee Valley Motors always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!

good service

they got me in right away and seviced my vehicle did'nt have to wait very long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Genesee Valley Motors. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Enjoyable experience

The sales team did a great job in educating us on the options and features of the vehicle we were interested in allowing us to specify exactly what we wanted in the truck we needed. The staff then quickly found exactly what we wanted in last years model which had discounts and rebates making it affordable for us to purchase the truck we wanted. Never any pressure and only support! It was a very enjoyable experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome servive

It was a great experience as always I come in and get my car serviced while i chat with a good friend Don who is a employee there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Brenda! We are happy to hear of your positive experience with our dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

My new F-150 from Genesee Valley Ford

I purchased an F150and had Lenny Plaskocinski as my salesman. He was very knowledgeable and patient helping me decide on the vehicle that best suited my needs. He spent lots of time helping the truck buying experience comfortable and as easy as was possible. He explained the process and I felt like I got the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service

Great service, been buying cars here for 20 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your strong recommendation of the staff and Genesee Valley Motors. Don't hesitate to call us if you ever need anything. Be safe on the road.

Teresa Repass

It is always a nice experience when I visit Genesee Valley Ford for service on my car. The gentlemen sitting out in the service bay(in the cold mind you) are and have been very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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