Reviews
Honestly, would have appreciated a more personable
Honestly, would have appreciated a more personable approach regarding the ordering process, along with a timely response?kept abreast of impending arrival of parts, as well as customer interaction!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dead battery fixed right way.
Dead battery fixed right way.. excellent customer service by Trey Wardel. Very pleased with all. Car was checked out thoroughly for other issues. Video of inspection provided.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hendrick Mini Always Does A Wonderful Job.
Hendrick Mini Always Does A Wonderful Job. From Sales To Service. The Hendrick People Are Friendly, Not Pushy, Knowledgeable, And Very Polite. They Have Provided Me With The Best Car Experience Ever!!! Thank You All.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Timely and accurate four wheel alignment at a reasonable
Timely and accurate four wheel alignment at a reasonable cost. Always up front about what to expect. Been utilizing them for over 20 years and have always been treated well.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
called for same day service at 1:30pm diagnosed and
called for same day service at 1:30pm diagnosed and replaced front pads/rotors/sensor done and on the road by 4:30pm a little pricey, but that?s always expected at any dealership
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had a maintenance brake fluid flush and waited while
I had a maintenance brake fluid flush and waited while the service was performed. I was very pleased with the service technician and the service rep. The waiting area was outstanding and my car was ready within the time expected.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Always professional and congenial Professional and
Always professional and congenial Professional and accurate I have always gone there to have service needed Can recommend to to use them as well when needed
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gail, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Clean, positive, communicates well.
Clean, positive, communicates well. They located the problem, had the part in inventory. It was installed and car was washed! Explanations were clear and the team thanked me for being a Hendrick Mini customer.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I got motor mount repair, oil change, new battery
I got motor mount repair, oil change, new battery registration and a 2026 loaner. I scheduled everything online last week. The entire process was simple and seamless! Great customer service! I've been coming here for almost 5 years. They have been great every visit!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It was a great experience.
It was a great experience. Rebecca worked with me throughout the process and got the work done in quick time. She texted as needed and in emergent situation called.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
PD, we are so happy to read such a great review about Rebecca and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!