Skip to main content

Hendrick MINI

(320 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (888) 317-3341 (888) 317-3341
Used (866) 297-6007 (866) 297-6007
Service (888) 474-0919 (888) 474-0919

Reviews

(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick MINI from DealerRater.

Want to share your experience with this dealership?

Write a review

I just bought my Bubbles.

I just bought my Bubbles. The driver?s door tent started to tear. I called and scheduled a repair and was provided a loaner mini while Bubbles was being taken care of. She came out perfect and clean two days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chase, we are so happy to read such a great review about Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Maria was the BEST salesperson ever!

Maria was the BEST salesperson ever! We loved working with her. She anticipated our needs and came through beautifully! Thank you for being so helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Susi, we are so happy to read such a great review about Maria and Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent service.

Excellent service. Technician explained work that would be performed. Service was performed promptly and quickly. Everyone was knowledgeable and polite. I will definitely return to Hendrix Mini dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Minibar, we are so pleased you enjoyed your visit to Hendrick MINI!

Always an easy, no-hassle process anytime I?

Always an easy, no-hassle process anytime I?m at Mini! The team is great and always so friendly! I?m always well taken care of whenever I have to bring my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Shaunab, we are so happy to read such a great review about Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall experience was good .

Overall experience was good . Service process was professional with good customer service. The video review provided an excellent and thorough explanation of my car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dc, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Don't take your Mini to Hendrick Mini unless you want to

Don't take your Mini to Hendrick Mini unless you want to pay through the nose for repairs - they charge 4 times the cost as non-dealer mechanics. They wanted to charge me $4k plus for work my local mechanic, whose done a lot of work on my Minis through the years, charged me $2k! I only went there because I had to have the computer reprogrammed because I put a new battery in my 2016 Clubman. Not many non-dealers have the equipment to do that. So I thought I'd kill two birds with one stone, but when I saw the estimate, I just had the battery reprogrammed. And for that, a couple clicks on a computer, they charged $95! Highway robbery! The service person couldn't have been nicer. But that doesn't make up for the ripoff bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are disappointed to learn of your experience here at Hendrick MINI, but will take this opportunity to improve. Thank you for bringing it to our attention.

Don't take your Mini to Hendrick Mini unless you want to

Don't take your Mini to Hendrick Mini unless you want to pay through the nose for repairs - they charge 4 times the cost as non-dealer mechanics. They wanted to charge me $4k plus for work my local mechanic, whose done a lot of work on my Minis through the years, charged me $2k! I only went there because I had to have the computer reprogrammed because I put a new battery in my 2016 Clubman. Not many non-dealers have the equipment to do that. So I thought I'd kill two birds with one stone, but when I saw the estimate, I just had the battery reprogrammed. And for that, a couple clicks on a computer, they charged $95! Highway robbery! The service person couldn't have been nicer. But that doesn't make up for the ripoff bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Patnews, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing it to our attention.

Everyone was very friendly, knowledgeable, and ready to

Everyone was very friendly, knowledgeable, and ready to help out. Excellent customer service and great experience for our purchase. Bryan B and Sean were excellent and made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Reinaldo M, we are so happy to read such a great review about Brian and Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent Service Every Time.

Excellent Service Every Time. Couldn?t Be Happier. Been A Customer For About 15 Years Now and On My Third Purchased Vehicle. Customer For Life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Elvis Olivo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Brian took time to locate a car with the accessories we

Brian took time to locate a car with the accessories we wanted. He located a cute convertible that was perfect. He assisted in facilitating the deal with financing. He was very personable in helping get us all set up with the mini and understanding her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bubbles, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!