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Hendrick MINI

(343 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award 2024 state dealer award
2026 consumer dealer award 2024 consumer dealer award
New (888) 317-3341 (888) 317-3341
Used (866) 297-6007 (866) 297-6007
Service (888) 474-0919 (888) 474-0919

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick MINI from DealerRater.

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Honestly, would have appreciated a more personable

Honestly, would have appreciated a more personable approach regarding the ordering process, along with a timely response?kept abreast of impending arrival of parts, as well as customer interaction!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dead battery fixed right way.

Dead battery fixed right way.. excellent customer service by Trey Wardel. Very pleased with all. Car was checked out thoroughly for other issues. Video of inspection provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hendrick Mini Always Does A Wonderful Job.

Hendrick Mini Always Does A Wonderful Job. From Sales To Service. The Hendrick People Are Friendly, Not Pushy, Knowledgeable, And Very Polite. They Have Provided Me With The Best Car Experience Ever!!! Thank You All.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Timely and accurate four wheel alignment at a reasonable

Timely and accurate four wheel alignment at a reasonable cost. Always up front about what to expect. Been utilizing them for over 20 years and have always been treated well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

called for same day service at 1:30pm diagnosed and

called for same day service at 1:30pm diagnosed and replaced front pads/rotors/sensor done and on the road by 4:30pm a little pricey, but that?s always expected at any dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I had a maintenance brake fluid flush and waited while

I had a maintenance brake fluid flush and waited while the service was performed. I was very pleased with the service technician and the service rep. The waiting area was outstanding and my car was ready within the time expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Always professional and congenial Professional and

Always professional and congenial Professional and accurate I have always gone there to have service needed Can recommend to to use them as well when needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gail, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Clean, positive, communicates well.

Clean, positive, communicates well. They located the problem, had the part in inventory. It was installed and car was washed! Explanations were clear and the team thanked me for being a Hendrick Mini customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Charles, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I got motor mount repair, oil change, new battery

I got motor mount repair, oil change, new battery registration and a 2026 loaner. I scheduled everything online last week. The entire process was simple and seamless! Great customer service! I've been coming here for almost 5 years. They have been great every visit!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ron, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

It was a great experience.

It was a great experience. Rebecca worked with me throughout the process and got the work done in quick time. She texted as needed and in emergent situation called.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

PD, we are so happy to read such a great review about Rebecca and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!