Reviews
I just bought my Bubbles.
I just bought my Bubbles. The driver?s door tent started to tear. I called and scheduled a repair and was provided a loaner mini while Bubbles was being taken care of. She came out perfect and clean two days later.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chase, we are so happy to read such a great review about Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maria was the BEST salesperson ever!
Maria was the BEST salesperson ever! We loved working with her. She anticipated our needs and came through beautifully! Thank you for being so helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susi, we are so happy to read such a great review about Maria and Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service.
Excellent service. Technician explained work that would be performed. Service was performed promptly and quickly. Everyone was knowledgeable and polite. I will definitely return to Hendrix Mini dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Minibar, we are so pleased you enjoyed your visit to Hendrick MINI!
Always an easy, no-hassle process anytime I?
Always an easy, no-hassle process anytime I?m at Mini! The team is great and always so friendly! I?m always well taken care of whenever I have to bring my car in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shaunab, we are so happy to read such a great review about Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Overall experience was good .
Overall experience was good . Service process was professional with good customer service. The video review provided an excellent and thorough explanation of my car service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dc, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Don't take your Mini to Hendrick Mini unless you want to
Don't take your Mini to Hendrick Mini unless you want to pay through the nose for repairs - they charge 4 times the cost as non-dealer mechanics. They wanted to charge me $4k plus for work my local mechanic, whose done a lot of work on my Minis through the years, charged me $2k! I only went there because I had to have the computer reprogrammed because I put a new battery in my 2016 Clubman. Not many non-dealers have the equipment to do that. So I thought I'd kill two birds with one stone, but when I saw the estimate, I just had the battery reprogrammed. And for that, a couple clicks on a computer, they charged $95! Highway robbery! The service person couldn't have been nicer. But that doesn't make up for the ripoff bill.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are disappointed to learn of your experience here at Hendrick MINI, but will take this opportunity to improve. Thank you for bringing it to our attention.
Don't take your Mini to Hendrick Mini unless you want to
Don't take your Mini to Hendrick Mini unless you want to pay through the nose for repairs - they charge 4 times the cost as non-dealer mechanics. They wanted to charge me $4k plus for work my local mechanic, whose done a lot of work on my Minis through the years, charged me $2k! I only went there because I had to have the computer reprogrammed because I put a new battery in my 2016 Clubman. Not many non-dealers have the equipment to do that. So I thought I'd kill two birds with one stone, but when I saw the estimate, I just had the battery reprogrammed. And for that, a couple clicks on a computer, they charged $95! Highway robbery! The service person couldn't have been nicer. But that doesn't make up for the ripoff bill.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Patnews, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing it to our attention.
Everyone was very friendly, knowledgeable, and ready to
Everyone was very friendly, knowledgeable, and ready to help out. Excellent customer service and great experience for our purchase. Bryan B and Sean were excellent and made the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reinaldo M, we are so happy to read such a great review about Brian and Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Service Every Time.
Excellent Service Every Time. Couldn?t Be Happier. Been A Customer For About 15 Years Now and On My Third Purchased Vehicle. Customer For Life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elvis Olivo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brian took time to locate a car with the accessories we
Brian took time to locate a car with the accessories we wanted. He located a cute convertible that was perfect. He assisted in facilitating the deal with financing. He was very personable in helping get us all set up with the mini and understanding her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bubbles, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!