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Hyundai Santa Fe
I love my new 2021 Hyundai Santa Fe. It rides like a dream and it has every safety features that anyone needs. My salesperson Josh was completely honest and upfront with me about each of vehicles I drove. He was friendly, professional and had a great sense of humor. His no pressure attitude and his overall personality helped me decide on buying this SUV. This is a really great vehicle and I’m so glad I chose to shop at Hallmark.
Reception Was Rude, I was lying about free oil chg
Taylor Cox the male receptionist was rude in front of other customers disrespecting me and saying and she brought her car from Wilson County Wow!
Review and quote repairs for my Hyundai Palisade
I would like to say a huge " THANK YOU " to Taylor Cox (Service Dept) for the outstanding professionalism he displayed during my recent service appointment at Hallmark Hyundai. He greeted me promptly and courteously when I arrived - and kept me informed throughout the service evaluation. Upon completion of the evaluation, Taylor thoroughly explained the processes that had taken place as well as my options to consider if I chose to make the repairs. I was totally satisfied with my experience at Hallmark -- and recommend them to anyone searching for an honest and reputable place to purchase or have repairs performed on their vehicles . Thanks !!! Tony Houchens (Glasgow, Ky)
DO NOT RECOMMEND
I made an appointment with Hayden Waters today specifically to look at the new Hyundai Palisade. We had already had a pretty lengthy conversation previously to my appointment to go and look at the car today. After waiting for 45 minutes to know if I was approved for the car that I wanted, and giving Hayden all of my information, I was told that I was APPROVED for the Palisade and was also told what my down payment would need to be for the PALISADE. I told him that I wanted to actually see the car and test drive it before I committed to anything. He said “OK I’ll go grab the keys and I’ll be right back“. Immediately after that we went out into the parking lot and he told me that he wanted to show me a different car? This was a sedan that was WAY too small after I told him I would only take an SUV. I told him I did not want to look at any of the cars and that I wanted to look at the PALISADE that I made the appointment for and that he said I was approved for. He went inside and was gone for about 10 minutes and then came out driving a DIFFERENT car and tried to sell me that one. I told him that I only was interested in viewing the PALISADE. I asked him “so was my approval not actually for the palisade like you told me it was?” After staring at me like I was an idiot, he said well no. I told him I wanted the keys to the car that I drove there as it was supposed to be a trade-in and instead of going inside to get me my keys he got into the car and said “not my problem” and proceeded to drive around the building in the other car. I had to walk back into the dealership building and literally go into someone’s office to get my keys because he wouldn’t give them to me so I could leave. I used to work in sales and cannot believe how unprofessional Hayden was. Not a single person in the building apologized to me for my experience (they were all men). So this was a typical situation where men thought that they could take advantage of “dumb girls” because they didn’t have any men with them. I was lied to, played with, and wasn’t listened to. DO NOT GO HERE.
Bought a certified pre owned
Hallmark Hyundai price bracket is pretty decent and affordable! I drove from Chattanooga to Hendersonville to buy a certified pre owned car which was 1500 less than the cars in Chattanooga. Teisha, sales consultant was awesome and helpful. The manager and the group looked energetic and friendly. Transparent and reliable dealer.
Excellent customer service
I had a great experience working with Cameron at Hallmark Hyundai. He was very easy to work with and very professional. Cameron worked tirelessly with his sales manager to help me purchase a certified preowned Hyundai Elantra. Because of my past credit history, I didn't think I would get approved for a car loan, but I was able to get financed. I have been very pleased with my purchase.
Quick and Painless purchase!
We had heard good things about the Hyundai Palisade and went to just take a look. Hayden was informative and helpful showing the car and even being our chauffeur. (It was close to closing time and we didn't want to take up time with the test drive.) We went back the next day to actually do a test drive. Again, we were just looking and had checked out other cars. The Palisade and dealership were so nice, our Telluride became a Palisade and came home with us that night!
Great shopping experience
I was greeted very pleasantly by Cameron as soon as I walked into the dealership. He was very helpful by asking questions and really listened to me and what I was wanting. He was knowledgeable on the cars that I was interested in and did everything to make my buying experience great!!!
i had a great experience at the dealership. My salesman Marcello was very helpful. this is the 4th car bought here. i would recommend this dealership to anyone looking to buy.
awesomw buying experiance
Rob made this buying experience very easy and much faster than I expected. Received first class treatment from the whole group when purchasing auto. Rob is the one to see for best deal when buying from this dealership.