Halterman's Toyota Mitsubishi

4.7
(1,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:30am–8:00pm
Tuesday 7:00am–6:00pm 8:30am–8:00pm
Wednesday 7:00am–6:00pm 8:30am–8:00pm
Thursday 7:00am–6:00pm 8:30am–8:00pm
Friday 7:00am–6:00pm 8:30am–8:00pm
Saturday 7:00am–5:00pm 8:30am–6:00pm
Sunday Closed Closed
New (888) 436-3808 (888) 436-3808
Used (888) 289-4400 (888) 289-4400
Service (888) 512-4783 (888) 512-4783

Reviews

4.7
(1,674 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Poor customer service With an bad attitude, is bad

So disappointed by the service provided and the response of the service person M.M ,however when you told this is what needs to be done and what the cost is, in good faith , you agreed . Needless to say, that was not the case , and then having her behaving and acting like she was doing me a favor ,after charging so much and to tell me this is the last time I get a discount , really, if anything was taken off is because when you spend x amount , they take off a few bucks off , she did go out her way for me as puts , I came to your shop because the business says that’s what they do . Hopefully in the near further it’s get better .

Dealer response

When your car was in for service it was discovered that some items, including add on accessories needed to be repaired. The Service Advisor spoke with the technician and convinced him to fabricate the needed parts to make the repairs. The advisor also had the technician do the repairs and only charged you for half of the required time to make the repairs. The advisor also did apply a large discount to the remaining service work that was done. The overall discount was much more than “a few bucks” We apologize if you feel you did not receive the service that you were accustomed to. We will review this situation and I am sure we can exceed your expectations on the next service visit.

5.0

Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN...

Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN ASSISTING ME IN PURCHASING MY TOYOTA COROLLA. HE IS VERY PATIENT, POLITE, PLEASANT, KNOWLEDGEABLE & EFFICIENT. I WILL HIGHLY RECOMMEND BOTH ERIC & FINANCIE OFGICER TAMMY, TO MY FAMILY, FRIENDS, CO- WORKERS & THE PUBLIC AT LARGE. IT WAS A DELIGHTFUL PLEASURE DOING BUSINESS WITH HALTERMANS THROUGH THIS AWESOME TEAM GOD BLESS

Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Halterman’s Toyota! We hope to be of service to you again in the future. Best wishes, Halterman’s Toyota

5.0

I bought 2 vehicles from Joe, very knowledgeable and...

I bought 2 vehicles from Joe, very knowledgeable and great guy to deal with. I highly recommend.

Dealer response

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

4.2

Eric is a great salesman. He is very knowledgeable,...

Eric is a great salesman. He is very knowledgeable, patient and personable. He answered all the questions I had and continued to follow up after my car purchase to make sure I was happy. I would definitely recommend Eric and this dealership!! Everyone is so friendly.

Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

4.8

This is our 2nd vehicle purchased at Halterman's Toyota....

This is our 2nd vehicle purchased at Halterman's Toyota. Although we don't remember the salesperson who took care of us the first time, we will never forget Rodney.Wilson. He greeted us as we arrived & we were very lucky that Rodney was our salesperson. Not only was he professional and knowledgable, but kind and personable as well. He made us feel at ease and as though we were friends for years. We were told approximately when the car would arrive, and it came exactly on time. This dealership is reliable and great to deal with, but definitely ask for Rodney. You will not be disappointed.

Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

4.2

Eric was great. He answered all of our questions and was...

Eric was great. He answered all of our questions and was extremely helpful. He was patient when I was making my decision. He also followed up after my purchase to make sure I didn’t have any questions or concerns. I would definitely recommend Eric and Haltermans!

Dealer response

Hi Beth, thank you for your kind review; we are happy to pass along your comments to the team here at Halterman’s Toyota!

5.0

Great place to purchase a car!! Our third purchase here!!...

Great place to purchase a car!! Our third purchase here!! We are very pleased! They made purchasing a car during the pandemic an easier experience.

Dealer response

Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

He was very attentive, patient, informative, and...

He was very attentive, patient, informative, and relatable. He was not the typical “pushy” salesman. I’d recommend him to anyone looking for a new Toyota.

Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

5.0

I’ve been visiting Halterman’s again, and I must say that...

I’ve been visiting Halterman’s again, and I must say that it’s been a pleasure. Service has been pleasant and the work great as expected. Now, I met Eli Rivera today. He was wonderful. Very attentive and he looked out for my every need. I hope I get him as the service technician next time.

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5.0

The best car buying experience I’ve had yet! Will not be...

The best car buying experience I’ve had yet! Will not be going anywhere else, and referring everyone to the best!! Thank you for my fave car!

Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Halterman’s Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!