Rick Case Mazda of Duluth

Vincent Morales @ Rick Case Mazda was very very professional and a true Genuine person. I will not only come back to Rick Case Mazda. I will most definitively refer Vincent Morales to any and everyone I meet!! he's the best!!!!!!

Driving my CX-9 brings joy and satisfaction to me and my family. It is comfortable, safe, roomy, fully loaded, and no issues so far. My niece has fallen in love with this Japanese peace of engineering ingenuity, and describes it as " sexy looking, huge engine but amazingly quiet running..... No bumpy ride". Every personnel I make contact with at Rick Case Mazda treats me with dignity and respect. These are honest individuals who actually are very dedicated and knowledgeable of their duties and responsibilities. I still remember the receptionist ( Natalie ), who called be back to collect a change I completely forgot, Marvin who calls or sends friendly reminders, Adrian who maintains great customer relations, Campbell who furnishes with great coupons to ease financial burden, Wade for his superb maintenance skills,and Kiera for her welcoming smile, to name a few . Great Team. Will always recommend the team and the business ( Mazda , other vehicles) to anyone period! Geo

From beginning to end any issues that we encountered where taking care without hassle . This was the best experience I have had when it came to buying a new car .. the service was exceptional .

Seller was nice and not pushing to sell. Everybody was nice. One issue with the office is the lack of blinds to stop the sun. It gets hot while working on the paper work.

Vincent Morales was our sales consultant for the purchase of our new 2015 Mazda CR-V. He was very professional, friendly and knowledgable. Our experience was pleasant, no pressure, and painless. I would definitely recommend Rick Case Mazda and Vincent to my friends and family.

The team here was amazing. They gave me a great deal and worked with me every step of the way. Vincent was my salesperson who did an amazing job. A shout out to Kevin one of the managers here; very professional and has great customer service.

Nice and polient not rude unlike some other dealers. A dealership that knows how to talk to customers, I personally loved that the manager is not stuck up like others but is humble and knows what he's doing. This is the best dealershup I have ever been to.

This was the best car buying experience yet. Koda, Matt, Kevin and Clinton were great and made everything really easy. Everything went very smoothly. If we need another car we will come here and hope that the same people are still here!

I was having an issue with my brand new 2015 Mazda Cx-5. I gave the service center a hard time due to the issues with my vehicle. I was loosing my patience and asked to speak directly with the service manager- John Campbell. With no delay, he came to the phone and even gave me his cell phone number. He dealt with my complaints immediately and allowed me to call him anytime throughout the whole ordeal. But at no point in time did the service manager loose patience with me. No matter how many time I had to call him regarding my vehicle (Which were quite a few times, over a 5 week process). He was extremely patient and helpful. He even went as far as helping us find ways to save money on services for our vehicle in the future. Who does that anymore??? Outstanding management skills! We need more managers like him.

From the very beginning of the process, it was clear that the personnel at Rick Case Mazda, were more concerned with my happiness and well-being than they were with my wallet. My car is a dream, and the process, though long, was well worth it. Their understanding and professional, yet personable air, kept me at ease the entire time. Brian Weeks is a wonderful salesman and an amazing person.