Reviews
I would like to give a special mention to Ryan Dee of...
I would like to give a special mention to Ryan Dee of Rick Case Mazda at 2493 Pleasant Hill Road, Duluth. Ryan provided superior customer service and service advice. I would highly recommend any family member or friend to him to assist with handling service advice concerns....Darrell L. Hanchett
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Russ Oliveri Service Manager Rick Case Mazda
Great Service
I brought my MPV for the failure of remote controller. Russ showed expertise in finding the cause and he fixed the problem very quickly. He was kind and professional and, when I tried to give him some tip for his excellent service, he didn't receive it. Thanks for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Russ Oliveri Service Manager Rick Case Mazda
Wonderful service
Brett and the rest of staff were really professional and helped me find a car that fit both my style and budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Michael Barlow General Manager Rick Case Mazda
I brought my MPV for the failure of remote controller....
I brought my MPV for the failure of remote controller. Russ showed expertise in finding the cause and he fixed the problem very quickly. He was kind and professional and, when I tried to give him some tip for his excellent service, he didn't even receive it. Thank you for the excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Russ Oliveri Service Manager Rick Case Mazda
Brett and the rest of the staff were very professional....
Brett and the rest of the staff were very professional. The helped me find a car that fit both my style and my budget. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Michael Barlow General Manager Rick Case Mazda
Great service dept!!!
I always get the best service and never feel taken advantage of at this dealership! My husband even commented that he would have to take my car for service at the local chain service places nearby but he knew if I took it to Rick Case for service they would be honest and do a good job! The shuttle to the mall was a nice touch too!! I had a mani-pedi while I waited!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Russ Oliveri Service Manager Rick Case Mazda
wonderful experience
Had a wonderful experience with Rick Case! Drove all the way from SC to purchase our car. They gave us a price no one in our area would beat or even come close to. Everyone was friendly and professional. Thanks Rick Case!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Michael Barlow General Manager Rick Case Mazda
Efficient & courteous service
The only thing that I didn't get resolved during this visit was two parts that they had to order. Otherwise, they were quick, courteous and efficient. Mark Poston took the time to answer all of my questions, and make sure my parts issues were communicated to the part department. He even made sure I had the right coupon for a discount on the scheduled service. The only thing keeping me from giving a five star rating is that they give you a car wash coupon to the autowash up the street. I didn't have time to get it that day, and live too far away to go back just for an autowash. The BMW garage we use always does the wash and vacuum for us. Of course, if Rick Case had done it, I would have had to wait longer, so its never perfect, is it?
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Russ Oliveri Service Manager Rick Case Mazda
GREAT CARE OF US!
EXCELLENT,WONDERFUL JOB! SURE TO TELL MY FRIENDS TO COMW OUT TO THIS LOCATION AND SEE RAY LEWIS! HE TOOK GREAT CARE OF US!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Michael Barlow General Manager Rick Case Mazda
I cant say enough good things about this dealership! ...
I cant say enough good things about this dealership! Thank you Ray and Mike for your great service! Five Stars all around and great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Michael Barlow General Manager Rick Case Mazda