Rick Case Mazda of Duluth

i loved rick bauer..the most helpful and friendly person in the world...loved his service and thank God, he wasnt pushy at all

earlier i put his name as rick bauer, but i meant brett bauer

rick bauer was helping us, and he is the best!!! i would recommend him to everyone

Carlos took great care of me when I was in last week purchasing my first brand new car. It was the car of my dreams and I got a deal I could not refuse. Carlos called me back the next day with an even better offer he could get me and I saved a lot of money. Who does that? Carlos does. And I will be back in the future for my next dream car.

Curtis Tisdale was an awesome sales consultant. He took the time to answer any and all of our questions.

After months and months of talking about the CX-5 I finally went in w/ my wife to take a look at it. We needed the extra space since we're starting a family and she's coming from a 2 door coupe. So we went in on a Sunday and spoke with Marvin Harvey. Not sure if it was his turn to sit closest to the door. But he won us over w/ his patience and great attitude. He talked to us about being prepared before you come into the dealership. This makes you not only a great buyer but a smart buyer. How many salesman will tell you that? Who cares if we didn't buy a car from him. I would have sent anyone to him. Just b/c he's a good guy. He took his time and showed us the Grand Touring edition of the vehicle. And with our budget we deciding that the Touring would be enough for us. So later on that week my wife went back in, by herself w/ our pre-approval, me just a text msg away,and she worked to get the deal done. So after going back and forth with the APR from our credit union and the dealer offered financing, we finally heard our finance officer from the credit union say ?oh that's a great deal we can't beat that. You should take it.? So we did. And we've never been happier. Even more so the staff at Rick Case was SO PATIENT! She didn't plan on being there that long but it worked in our favor. After having the vehicle for about 2 weeks we caught a nail in the tire. Seeing as though we were right by the dealership we took our chances of pulling in and seeing if they could fix it AFTER the service department was closed. Well guess who helped us this time? The GENERAL MANAGER! He came out, greeted us, asked how he could help, whisked the car around the back and plugged the tire. Needless to say their saying of ?friends for life? is spot on. Thanks Rick Case Mazda for our 2014 CX-5 Touring Edition.

After months and months of talking about the CX-5 I finally went in w/ my wife to take a look at it. We needed the extra space since we're starting a family and she's coming from a 2 door coupe. So we went in on a Sunday and spoke with Marvin Harvey. Not sure if it was his turn to sit closest to the door. But he won us over w/ his patience and great attitude. He talked to us about being prepared before you come into the dealership. This makes you not only a great buyer but a smart buyer. How many salesman will tell you that? Who cares if we didn't buy a car from him. I would have sent anyone to him. Just b/c he's a good guy. He took his time and showed us the Grand Touring edition of the vehicle. And with our budget we deciding that the Touring would be enough for us. So later on that week my wife went back in, by herself w/ our pre-approval, me just a text msg away,and she worked to get the deal done. So after going back and forth with the APR from our credit union and the dealer offered financing, we finally heard our finance officer from the credit union say “oh that's a great deal we can't beat that. You should take it.” So we did. And we've never been happier. Even more so the staff at Rick Case was SO PATIENT! She didn't plan on being there that long but it worked in our favor. After having the vehicle for about 2 weeks we caught a nail in the tire. Seeing as though we were right by the dealership we took our chances of pulling in and seeing if they could fix it AFTER the service department was closed. Well guess who helped us this time? The GENERAL MANAGER! He came out, greeted us, asked how he could help, whisked the car around the back and plugged the tire. Needless to say their saying of “friends for life” is spot on. Thanks Rick Case Mazda.

Billy was great and very knowledgable! T will recommend anyone looking for a new car to come and see him!

This is my second opportunity to have my cars services at Rick Case Mazda. I'm not exaggerating when I say I've received the best car service here than any other dealer ever! And that's saying a lot because I've been driving for 60 years and as you can well imagine I've had the often unpleasant experience of dealers who paid no attention to quality or keeping promises, Not to mention those who were dishonest. This is an exceptional car dealership for servicing your cars. I highly recommend it. I'll also buy my next car from this dealership.

Great experience! My son is graduating high school this year and will be going off to college so we decided to buy him a new car for graduation and make sure he had a reliable safe vehicle. We went to several dealerships and ended our search at Rick Case Madza in Duluth. I must say, I was very impressed with the sales department, Brett Bauer who was our sales person made us feel at home, he was very helpful and knowledgeable, and most of all Mr. Bauer did not make me feel pressured, he understood and listened and was very patient. We test drove several vehicles and finally drove out in a new Madza 6, the finance department, sales manager and staff were all wonderful, I felt like I was buying a car from a family member. I will definitely purchase my next vehicle and recommend Rick Case to all my friends and family.