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Coughlin Marysville Chrysler Jeep Dodge RAM

(148 reviews)
Visit Coughlin Marysville Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 420-9848 (888) 420-9848
Used (888) 420-8504 (888) 420-8504
Service (937) 340-4053 (937) 340-4053

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Marysville Chrysler Jeep Dodge RAM from DealerRater.

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Went to the dealership to browse for a SUV and did end...

Went to the dealership to browse for a SUV and did end up purchasing a vehicle that same day. The experience with the car salesman and finance was so seamless. Just made buying a car that much easier. Thanks Coughlin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

THANK YOU!

2017 Ram 1500 Recall

Took My 2017 Ram 1500 ECO diesel in for a recall and service Gary Kennedy and the techs took care of the issue,I was very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worked with Kendall Fields on purchasing a 2020 Ram 3500...

Worked with Kendall Fields on purchasing a 2020 Ram 3500 Laramie. He and everyone at Coughlin Chrysler Dodge Jeep Ram were excellent to work with! I HIGHLY recommend them to anyone interested in a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buyer of xxxx cat

Went to buy. Would not deal would not give all of dodge money treated terrible. Bought a lot of car their Place has changed left their went to performance dodge bought sand car 12000. Off

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Jack. Thank you for taking the time to bring this to our attention. We have passed this information along to the proper channels.

Went in unscheduled to get a new key chipped to my Jeep....

Went in unscheduled to get a new key chipped to my Jeep. Very good at fitting me in and I was out in less than 45 minutes. Previous service for some warranty items were handle quickly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Replaced wrong part totaling 1k 😡😡😡 and they haven't...

Replaced wrong part totaling 1k 😡😡😡 and they haven't made it right yet and it's been 6 weeks now very frustrating because they don't call !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Was in for service. On short notice they worked me in....

Was in for service. On short notice they worked me in. Tech explained what they had to do. All covered under warranty. Highly recommend the dealership. Small town feeling that you don't see anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Body shop repair

Jeep was in for repair of window and dash. Work that was completed was good, but incomplete. Daughter tried to handle this and was not given the level of service that she should have experienced. Very disappointing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mr. Richards. Thank you for bringing this to our attention. This has already been passed on to the proper channels and someone will be in contact shortly.

Good experience

Our salesman, Kendell, was the best part of this purchase. He was great to Work with. We got a nice car at a fair price. It was worth the 45 minute drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, David, for taking the time to leave a review!

Arrived at the dealership for a recall and decided to...

Arrived at the dealership for a recall and decided to have the service done while I was there I met with Jarrod Gansheimer and they took the truck in and then Jarrod came out and told me for some reason the recall parts were not there but did the service at a discount,very pleased with the experience and Jarrod was very apologetic and said he would call when the parts come in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.