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Autohaus BMW

(4,083 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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The best experience yet when buying a vehicle!! Larry...

The best experience yet when buying a vehicle!! Larry Lentz and his outstanding team (to include, Larry the knowledgeable tech expert and Heather the finance manager) made this car buying experience one of the best. The overall process was transparent, relaxing, fun and fast. I have purchased several luxury vehicles from various local dealerships over the years and this was hands down the best! Larry took his time to help me and was so professional and personable. He was never pushy or attached to the sale and had high intent. Heather helped me complete the paperwork. She made the numbers work perfectly and she was thorough and fun. Once I finally purchased my vehicle I met Larry the technical guru that understood my vehicles every button and capability -I had no idea it was so equipped and advanced. It was such a fun experience all around and I can not say that enough. We looked a several of their competing dealerships and I was not impressed by the use of desperate sales pressure and tactics. So save yourself the headache of purchasing a vehicle and start at Autohaus BMW. If not, you’ll be glad you ended here like me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to make your time with us as comfortable be as accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Great attitude and service and delivered on Eric’s word....

Great attitude and service and delivered on Eric’s word. I had a flat on was leaving town the next day and needed everything fixed on time. Great employee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Eric impressed you in this way. We are very lucky to have him at Autohaus. Stay safe and see you next time!

I had an emergency & they took care of me quickly & with...

I had an emergency & they took care of me quickly & with a smile. I'm so thankful & grateful that Dave took care of my situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Everyone was very nice. Everything was taken care of...

Everyone was very nice. Everything was taken care of efficiently and professionally. Very straight forward with the service that needed to be done and I felt everyone was trustworthy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

They have better inventory than most. You will find what...

They have better inventory than most. You will find what you are looking for. Very clean facility. Lot has great access and room. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Friendly and easy to work with. Great waiting room with a...

Friendly and easy to work with. Great waiting room with a well stocked refreshment area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Stay safe and see you next time!

Autohaus of St. Louis is a clean establishment with very...

Autohaus of St. Louis is a clean establishment with very nice inventory. We were very pleased with the service we received from our sales person Marquis Mischeaux is very knowledgeable and a pleasure to work with. Marquis made our experience epic. Marquis manager Joe did an awesome job in assisting Marwuis when needed. Financing was a breeze. Steven Emerson is also an asset to the company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Great customer service promptness in getting my repairs...

Great customer service promptness in getting my repairs completed. I truly like the idea of the video that explains what repairs are needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Great experience purchasing a vehicle here. Bought...

Great experience purchasing a vehicle here. Bought virtually and Warren made me feel comfortable with the sale and made the transaction very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

they are clearly the leader in professionalism and...

they are clearly the leader in professionalism and service the lobby was immaculately clean they were all courteous and respectful plus I got a great deal on a vehicle thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!