Skip to main content

Autohaus BMW

(4,083 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

dealership always treats me with respect and fulfills...

dealership always treats me with respect and fulfills any requests. could not ask for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Stay safe and see you next time!

The service department was great and David Prost was...

The service department was great and David Prost was Outstanding on everything he did for me I will ask for him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

Had my car in for an overall checkup before the warranty...

Had my car in for an overall checkup before the warranty ran out, they checked over everything that could be checked, found one item and repaired it. I was kept informed of everything and it was amazing to be treated like a regular customer even though the car wasn't purchased there. Very pleased with this service department and everyone that helped me during my visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Great service as always! My X2 had developed a brake...

Great service as always! My X2 had developed a brake issue causing vibration when slowing down. I was getting ready to leave on a trip but wanted to get it checked out. Linda managed to work me in even though the shop was busy. Andy, shop foremen, drove the car with me to make sure he understood the problem and he got it repaired in time for me to take it on my trip!! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Excellent service, as always. Thanks to the whole staff,...

Excellent service, as always. Thanks to the whole staff, especially newbie Deanna Gossman who was friendly, knowledgeable, and an overall pleasure to work with. A great addition to the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Excellent service as always. Nothing else to add. A real...

Excellent service as always. Nothing else to add. A real pleasure with whom to deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

I have been a customer for many years ( ownership of 3...

I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpful - even clientele!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Consumer response

I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpful - even clientele!

Another visit with great service and personal care....

Another visit with great service and personal care. Patti always takes the time to discuss options and keeps me informed of the progress. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Completely happy with the service I receive at Autohaus...

Completely happy with the service I receive at Autohaus BMW, from sales (thanks again Matt), to finance and service. Everyone is always helpful, kind, knowledgeable. I choose to return to Autohaus BMW although another BMW dealership is much closer to my home. Happy to make the trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

As usual, service was excellent! Quick and easy and my...

As usual, service was excellent! Quick and easy and my service technician kept me informed. Got to take advantage of an offer for oil service promotion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Looks like we missed responding to this review until now. Thank you very much! We appreciate your kind words and look forward to serving you in the future:)