[{"id":137579,"firstName":"Meredith","lastName":"Eden","titleText":"Service Advisor","shortBioText":"I am from Washington, DC but moved to Northern Virginia twenty years ago. I have been in the automotive industry for ten years, and with Brown's since march of 2011. In my spare time I enjoy cooking and exploring the local wineries.","emailTxt":"meredith.eden@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/daf7c12e-a6ed-4b39-8daf-6272e2975633.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":137585,"firstName":"Shelley","lastName":"Bailey","titleText":"Service Consultant","shortBioText":"I have spent all of my life in Northern Virginia. In 1995 I moved to the Front Royal area and started my career in the automotive industry. I have worked for Brown's since 2010. In my spare time I enjoy spending time with my sister's shopping.","emailTxt":"shelley.bailey@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/f07f850a-1d53-4b57-9343-88fba414af34.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":38328,"firstName":"Eric","lastName":"Bukhari","titleText":"Sales Consultant","shortBioText":"I have worked for Subaru for the past ten years, and with Brown's since 2010. I love driving the Subaru I own, it is the reason I take such joy in selling Subaru's. I strive to give my client's the best experience possible while they are buying a car from me, so stop by an visit me. When I am able to find free time I enjoy playing golf.","emailTxt":"eric.bukhari@brownsbuyhappy.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/15ceffe5-0233-4f7c-b22f-7a585e80f40e.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137572,"firstName":"Patrick","lastName":"Hall","titleText":"General Manager","shortBioText":"I have worked for Brown's for the past thirteen years. My hobbies include playing soccer, golf and swimming. Outside of work I enjoy spending time with my wife and our three children. I take great pride in ensuring our customer's Buy Happy, Service Happy, Drive Happy and Buy Happy, again.","emailTxt":"phall@brownscar.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/6cce02ee-2665-4338-9586-d93c733406e0.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":137583,"personPtyId":38167018,"firstName":"Gabriel","lastName":"Obenwa","titleText":"Sales Consultant","shortBioText":"This is my first year in the automotive industry, where I love talking to and getting to know people. I was raised in the Northern Virginia area & graduated in 2011. In my spare time I enjoy playing basketball and training in Mixed Martial Arts.","emailTxt":"gabe.obenwa@brownsbuyhappy.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/da69bbe7-8dc7-4a8a-8eda-81bec782a6f3.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478595,"firstName":"Patrick","lastName":"Gulley","titleText":"Finance Manager","emailTxt":"PATRICK.GULLEY@BROWNSCAR.COM","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":38338,"firstName":"Trish","lastName":"Montgomery","titleText":"Service Advisor","shortBioText":"I have lived in Northern Virginia all my life. I have worked in the automotive industry since 1977 and for Browns since Aug of 2010. In my spare time I enjoy spending it at home with my menagerie of cats and dogs. I, also,enjoy working in my yard gardening.","emailTxt":"trish.montgomery@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/08c2b019-2297-45bd-92f3-0445feb16fc1.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":141734,"personPtyId":36216578,"firstName":"Eric","lastName":"Demby","titleText":"General Sales Manager","emailTxt":"eric.demby@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/c592d168-fd3d-4844-881c-af4f75634ae0.jpg","drDealerId":37984,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"983404800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137584,"personPtyId":38167523,"firstName":"Kevin","lastName":"Bonilla","titleText":"Sales Consultant","shortBioText":"I have lived in the Manassas area for the past twelve years. Prior to getting into the automotive industry I was a cashier at a grocery store. In my spare time I enjoy spending time with my beautiful daughter or playing sports such as soccer or baseball.","emailTxt":"kevin.bonilla@brownsbuyhappy.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/12f090ba-443f-4910-8a32-7a9042e1aee6.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":288022,"personPtyId":36218390,"firstName":"Vince","lastName":"Fath","titleText":"Service & Parts Director","emailTxt":"vince.fath@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":137582,"personPtyId":38167520,"firstName":"Bazaid \"Bee\"","lastName":"Mirza","titleText":"Sales Consultant","shortBioText":"I have been working in sales for four years and started at Brown's in Sept of 2011. I was born in New Carrollton, MD and moved to Alexandria, VA in 1997. When not at work I enjoy playing pool and spending time with my dog.","emailTxt":"bazaid.mirza@brownsbuyhappy.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/b10b0708-28fc-4698-b40f-57a797358965.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478601,"personPtyId":37130486,"firstName":"Chris","lastName":"Routten","titleText":"Sales","emailTxt":"CHRIS.ROUTTEN@BROWNSBUYHAPPY.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/34eef116a73e.jpg","drDealerId":37984,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1367366400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478593,"firstName":"Fred","lastName":"Ford","titleText":"Finance Manager","emailTxt":"FRED.FORD@BROWNSCAR.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":478600,"personPtyId":37130954,"firstName":"James","lastName":"Turner","titleText":"Customer Relations Director","emailTxt":"JAMES.TURNER@BROWNSCAR.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"dealerEmpStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":137580,"firstName":"Bobby","lastName":"Chanmany","titleText":"Sales Consultant","shortBioText":"I have worked in the automotive industry since 2005 and for Brown's since Sept, 2011. I live in the Manassas area and enjoy spending as much of my free time as possible with my six year old son.","emailTxt":"bobby.chanmany@brownsbuyhappy.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/f5376d49-1b76-4e72-b4ea-245ba896a7c3.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":288021,"personPtyId":36218757,"firstName":"James","lastName":"Suthard","titleText":"Sales Managaer","shortBioText":"I've been with Browns since 2006 and love working in the automotive industry. I am relatively new to the Subaru brand but loving every minute of learning it. In my off time I enjoy sport bikes, fishing, and competitive marksmanship. I also tend to be a bit of a foodie and a video game junky. : )","emailTxt":"james.suthard@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137577,"firstName":"Dmitry","lastName":"Voronov","titleText":"Used Car Director","shortBioText":"I have been working in the automotive industry for the past six years, but have been with Brown's since March of 2011. My main priority is to deliver high class customer service and to make sure that all our customer's BUY HAPPY. Besides working full time I am going to George Mason University for my Bachelor's in Finance. My hobbies include going to the gym and snowboarding.","emailTxt":"dmitry.voronov@brownscar.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37984/employees/ab48d17f-48fa-4ee8-af4b-84dc5497f1a6.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478596,"firstName":"Ivan","lastName":"Marchenko","titleText":"Sales","emailTxt":"I.MARCHENKO@BROWNSBUYHAPPY.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":357961,"personPtyId":36223777,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"kvigil@digitalairstrike.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false},{"id":411568,"personPtyId":32697207,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"cbandy@digitalairstrike.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false},{"id":478598,"firstName":"Jay","lastName":"Khan","titleText":"Sales","emailTxt":"JAY.KHAN@BROWNSBUYHAPPY.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478592,"personPtyId":37165697,"firstName":"Johnny","lastName":"Tan","titleText":"Sales Manager","emailTxt":"JOHNNY.TAN@BROWNSCAR.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37984,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Brown's Manassas Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 12:00 PM - 5:00 PM
Service Closed

Brown's Manassas Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 4:30 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2010

Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privat

...

ely owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget.

"Buy Happy"

Service

Oil, Filter Change

$44.99

Car Wash

Complimentary

Oil, Filter Change (Premium)

$64.99

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
734 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 19, 2020

    No pressure, open to negotiations, and fair pricing and deals. Bought Happy. Sales representative Gabe Obenwa worked with my wife and I to pick out the... vehicle that was right for us.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you.Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com


    Worked with:
    Gabriel Obenwa

    Sales Consultant

    NOT RATED

    Patrick Gulley

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    June 17, 2020

    Patrick and Eric treated me like family! I could not be more thankful and happy to drive away in my new subaru! They worked so hard to get me the best... deal possible and help me with every step of the process. Love these guys. Would 100% come back and reccomend that anybody looking for a new vehicle come here

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Subaru, and we are grateful you chose us for your ...automotive needs. We look forward to working with you again in the future!Sincerely,Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com


    Worked with:
    Eric Bukhari

    Sales Consultant

    NOT RATED

    Patrick Hall

    General Manager

    NOT RATED

  • March 17, 2020

    I recently traded my Subaru 2016 Limited Outback for a new Outback Onyx XT. Gabe was very helpful and knowledgeable about my new vehicle but I did get... misinformed about the radio in the vehicle. I was told the radio was the same as my Limited, a Harmon Kardon. I didn’t notice until I drove off the lot that the speakers are not the same, which is my fault. Still a little disappointing that I was told the wrong information.

    2.0 out of 5
    Customer Service
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Linda, it seems as if we fell short of our standards during your visit at Brown's Manassas Subaru and we would like to do what we can to remedy the si...tuation. Please reach out to us at your convenience so we may begin to move forward in a positive direction. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

  • 5.0 out of 5
    May 5, 2020

    They are professional and caring. I needed a new battery and they installed it quickly. I was particularly impressed when I drove away and found the... windows on the passenger side would not respond to my driver controls. I called them back. My service consultant, Trish, walked me through the way to reboot the control so it worked again. I did not have to return to the shop. She was super helpful throughout the whole process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rima, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Trish does for Brown's Manassas Subaru an...d our customers. Hope to see you again soon! Kind regards, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

  • 5.0 out of 5
    May 4, 2020

    Gabe was very helpful, friendly, and professional. He kept working with my husband making sure I was satisfied with the deal.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lourdes, we loved reading this review! Happy customers are our aim, and it appears Gabe really hit the bullseye. We'll make sure to share your experie...nce with him, and if you have any further questions or worries, we're always available to help. Thank you for choosing Brown's Manassas Subaru! All the best, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

  • 5.0 out of 5
    May 4, 2020

    I took my car in for a recall--it was completed and ready when they said it would be. Friendly service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Annette, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Brown's Manassas Su...baru! If there is anything else we can do for you, please feel free to give us a call. Regards, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

  • 5.0 out of 5
    May 4, 2020

    The service team are always courteous and helpful. It is always a pleasure doing business with them. I would recommend Brown’s Subaru.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Katherine, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate t...he time it took for you to give us this feedback. At Brown's Manassas Subaru, we value our customers and we look forward to seeing you on your next visit. Regards, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

  • 5.0 out of 5
    May 3, 2020

    All the Browns personnel were great. My salesman listened and presented cars that matched my expectations. I would recommend to anyone.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Craig, thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Subaru, and we are grateful you chose us fo...r your automotive needs. We look forward to working with you again in the future! Best, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

  • 5.0 out of 5
    May 2, 2020

    It was fast and easy to do everything ahead of time online. Gabe was very knowledgeable and no pressure. Brittney helped me understand all the functions... of my Outback afterwards.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Jennifer. We are pleased to hear that Gabe and Brittney were able to provide an efficient and over...all positive experience. Thank you for choosing Brown's Manassas Subaru! Regards, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

  • 5.0 out of 5
    May 2, 2020

    The service people were quite friendly and efficient. My car was ready in less time than estimated. This was my first visit to the service center.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thomas, thank you so much for taking the time to let us know how happy you are with your experience at Brown's Manassas Subaru! Feedback from you is o...ne way we know we are achieving our goals. Let us know if we can assist you again! All the best, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

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