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(132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flow Mazda from DealerRater.

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I want to take a moment to thank Ray Jordan for all his

I want to take a moment to thank Ray Jordan for all his help at Flow Mazda. I was in a situation and found myself needing to move forward with purchasing a new car. I met Ray and explained that I was interested in looking at a few different models. Ray asked me questions and before I knew it he had the perfect car for me. I love my CX-5 Premium Plus car! Ray spent time with me explaining all the safety and custom features of the car. Ray did an excellent job at customer service. Thanks Ray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am well pleased with my Mazda CX-5 I recently purchased

I am well pleased with my Mazda CX-5 I recently purchased at Flow Mazda of Charlottesville. Kim listened to my needs and found the perfect car for me! She is open and transparent throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We just purchased our 7th Mazda (4th from Flow) and we

We just purchased our 7th Mazda (4th from Flow) and we could not have been treated better. Ray is our Mazda man, so stop by and chat with him about your next Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Mazda and your seventh purchase, Kevin! We’ll be sure to share this with Ray. We look forward to seeing you again down the road! - Flow Mazda of Charlottesville

Ray Jordan made my recent car purchase a breeze!

Ray Jordan made my recent car purchase a breeze! He never tried to rush the process and ensured I was getting exactly what I wanted. Would absolutely recommend Ray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congrats on the new car, Molly! We're so happy Ray helped you find just what you wanted. Thank you from all of us at Flow Mazda of Charlottesville!

I just purchased a new Mazda CX-5 at Flow Mazda

I just purchased a new Mazda CX-5 at Flow Mazda Charlottesville. It was a fantastic experience all around. Salesperson Hector was very helpful, knows cars and takes time to explain everything. This is my second CX-5 and Flow Mazda is a fine dealership to work with. Sales, finance and service work to make you, their customer, completely satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for your repeat business and for sharing your feedback about Hector and the rest of our team! We are thrilled to hear that he helped make your purchase go smoothly and we will be sure to pass along your kind words. See you next time at Flow Mazda of Charlottesville Service Center!

Ray Jordan was exceptional in his promptness, helpfulness

Ray Jordan was exceptional in his promptness, helpfulness and clarity as he walked us through the ins-and-outs of our buying decision. He made our experience unique and positive. Thanks Ray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, we're delighted to hear that Ray made your experience at Flow Mazda of Charlottesville so positive and unique. Thank you for sharing this feedback! Enjoy your new ride!

In March, I purchased a new Mazda from Flow Mazda of

In March, I purchased a new Mazda from Flow Mazda of Charlottesville. It was a great experience! Their entire team was wonderful and I especially want to thank Ray Jordan, the salesman that worked with me. He was incredibly knowledgeable, patient and very easy to work with. I highly recommend contacting Ray if you are considering a car purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robin, we're delighted to hear that Ray and the Flow Mazda of Charlottesville team made your car-buying experience so positive! Thank you for recommending us, and enjoy your new Mazda!

Recently bought a new mazda, from Ray Jordan easy and

Recently bought a new mazda, from Ray Jordan easy and lovely to deal with. Highly reccomend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Flow Mazda of Charlottesville and Ray! See you next time, Marina.

I just purchased a new vehicle from Flow Mazda and I

I just purchased a new vehicle from Flow Mazda and I couldn't be happier. To start with, Jenny Larew was the most professional and personable sales representative that I have ever dealt with. I have purchased a lot of cars in my life and have rarely enjoyed the experience. Jenny changed all that. Jenny took the time to listen and never once tried to push a car on me. Doniell and Gabe also come in for praise. Doniell's expertise and transparency impressed both me and especially my wife. Both Jenny and Doniell went way out of their way to make our experience at Flow Mazda stress-free. Gabe took the time with us to listen and not try to hard-sell us on any particular package. He is extremely personable. Since my purchase, my new car has needed a few added touches. All three have been incredibly responsive and have shown that it's not just about the sale. I simply can't recommend Flow Mazda highly enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, we're delighted to hear that Jenny, Doniell, and Gabe made your experience at Flow Mazda of Charlottesville so positive and easygoing. Thank you for the high praise and recommendation! Enjoy your new ride, we wish you safe travels ahead!

We could not be more pleased with the reception and help

We could not be more pleased with the reception and help we received from Jenny Larew at Flow Mazda of Charlottesville! After my BMW was T-boned and totaled, we suddenly had to be in the market for a used car and were not terribly eager to face that process. But—from our online request to test-drive a MazdaCX-30 that looked interesting to our finalizing of the financial details—we were struck by the professionalism and pleasantness of the Flow Mazda team. We especially appreciated Jenny’s knowledge of the cars and the buying process, her patience and helpfulness, and her friendliness. It was surprising and wonderful to be invited to test-drive without company (though she was so great that we are happy we invited her along) and to not face any hard selling. We highly recommend Jenny and this Flow Mazda office.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing such a detailed and positive review! We're delighted to hear that Jenny and the Flow Mazda of Charlottesville team made your car-buying experience smooth and pleasant. We appreciate your recommendation, enjoy your new Mazda CX-30!