Reviews
Exception Service from the service team
The service team makes my experience fun and easy. They go above and beyond standards services to make each experience memorable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anna, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com
Great service area atmosphere and resonable prices
The price for service on my vehicle was reasonable. The person I worked with seemed honest and helped setup maintenance reminder in vehicle. Tires were rotated properly like I requested (cross pattern). Car was washed. You guys did awesome! Keep prices resonable and I will continue to come back for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com
Purchasing a car from Adil was a very nice experience.
Adil made purchasing my Sorento a very pleasant experience. He was polite and knowledgeable about the vehicle. He knew all of the features of the Sorento. I will probably need several weeks to learn them myself. I have to say, everyone I dealt with at Gerald Kia went out of their way to make my experience as pleasant as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandy, thank you for taking the time to write this fantastic review! Our entire team works hard to demonstrate our commitment to customer care. I will happily share your compliments with Adil and the team. Congratulations on your new Sorento and always feel free to reach out with any questions in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com
Amazing experience
From the moment we walked in till the moment we left the customer service and hospitality was great. If I get another kia sometime in the future, I definetly will return to this location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Knowledgeable staff, relatively low pressure sales approach, very courteous. Fully explained vehicle options so we could finalize which packages met our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First service
They were very friendly and very prompt! They were very professional! They got me out of there with no long wait!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly Staff
The staff at Gerald Kia were very friendly and helpful. I got what I needed for my used car quickly and I felt they were being very honest about the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerald Kia
Brianna was not pushy and spent her time helping me find the right car. Go to her for your next car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Personal. Referenced my name in speaking to me. Prompt and attentive. Service area is always very clean and presentable for customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean and we coming facility
Jaime always is friendly, and always smiling! He shows good character, and always willing to help! He is a very personable person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! Jaime is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com