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Kirby Kia of Ventura

(459 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

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Great experience!!

had a great experience. Sales people were professional and courteous. Buying process went smoothly. Would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Kirby KIA and for sharing your positive experience. We appreciate your business and look forward to seeing you again soon. Thank you

Mary Greenlee. I loved my experience at Kia

I loved the sales process everyone was friendly. Aaron Thompson was my sales man and he was very professional. He made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, thank you for choosing Kirby KIA and for sharing your positive experience with Aaron! We appreciate your business.

GREAT EXPERIENCE AT KIA IN VENTURA!

I have been thinking about buying a car for a few months and ended up at Kia in Ventura. I was helped by Ray who was patient and knowledgeable about Kia and Matt the finance guru who really pulled the deal together. I was very happy when I left in my new car! I highly recommend their team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

April, thank you for choosing Kirby KIA and for sharing your positive experience with Ray! We appreciate your business.

Great experience Bill R. Ventura Kirbyville Kia

A most enjoyable buying experience. Wes Stramer and all the financial crew were the most helpful and enjoyable salesmen I have dealt with. They could not have worked harder to find the financing and car to meet my needs. I would definitely recommend Kirby Kia of Ventura to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bill, thank you for choosing Kirby KIA and for sharing your positive experience with Wes! We appreciate your business.

Good experience

Well if was a good buying experience from this dealer. I like that they didn't hound me to buy the car or that they kept pressuring us. They made themselves known and if we had any questions to approach them. All I wish is that they would have a greater selection on different colors of each model. They had a few cross treks(new) some imprezas and a ton of outbacks. But they were a great team helping purchase the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Juan for choosing Kirby KIA, we appreciate your business and sharing your positive experience!

Wonderful Staff

I was greeted as soon as i walked in and it continued til i left. Deanna Luis was a great help gettn me set up and showing me a car. Any car on that lot be having then mine. I did end up purchasing a 2015 chysler 200. Its a nice car! No complaints. I recommend visiting Kia Of Ventura if you are looking into buying a new or used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Deanna for choosing Kirby KIA, we appreciate your business and sharing your positive experience!

Love Kirby Kia so much this is 2nd purchase!

My husband had a 2012 Kia Sorento (up until two days ago!) that he purchased new at Kirby Kia through Robert Papandrea and he loved that vehicle but he travels a LOT for his work so he had many miles on that Kia Sorento. The vehicle still ran great - never had any issues with it - but due to the miles (and of course looking forward to having a newer model with updated features!), we went to Kirby Kia this week to see if Robert could help us with another Sorento purchase. He was very busy with other customers so asked a co-worker, Miguel Hurtado, to take care of us since we were very good prior customers and Robert definitely passed us over to the right person! Miguel was very helpful all the way through the process, starting at finding just the right Sorento with the options my husband (Kenny) wanted to turning us over to the finance department. Then he picked back up after that part was over to show us all about how to use all the options on the vehicle and making sure we were totally satisfied with everything. We just bought the vehicle two days ago and Miguel has already followed up with a very nice email and a phone call to make sure Kenny is happy with the vehicle. We are both very happy that we went back to Kirby Kia because they go over and above to give excellent customer service. Thank you to Miguel for taking such good care of our needs and to Robert for making sure he turned us over to someone who would give the same great customer service he always gives. And the only reason I rated the facilities as a "4" is because it's a very old building but it was still very clean. We were informed that within the next couple of weeks this building will be torn down and a beautiful new one will be built there. We can't wait to see it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kenny and Dianne for sharing your positive experience! We appreciate your business and hope you are enjoying your new vehicle!

Amazing service

Miguel Hurtado was a great sales associate extremely friendly. Heard what I needed and made it happen didn't waste time going back and forth got what I wanted right away. Thank you again Miguel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Erik for choosing Kirby KIA, we appreciate your business and sharing your positive experience!

Great first car buying experience!

Just bought a used Acura TL from Kirby Kia of Ventura and Mark, who helped me out, was not only extremely helpful in meeting my needs but also very friendly. Will definatly reccomend to family and friends!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Erik for choosing Kirby KIA, we appreciate your business and sharing your positive experience!

Kia Purchase

My husband just leased his third Kia from Kirby Kia in Ventura. I have always been a Toyota girl myself, but he swears on Kia's and always works with an amazing salesman named George Estrada. The lease on my Toyota Sienna was coming up and we were looking to purchase. Because my husband loves Kia, he had me look at the new Kia Sorento 2016. It was love at first site!!! And George was right there to work with us. George is kind, considerate, and is there for your every need. This is the first time in over 10 years that I have not driven a Toyota and I am so happy. I am now recommending Kirby Kia to everyone I know. If you call Kirby Kia in Ventura, please ask for George Estrada. He is take unbelievable great care of you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Meesa, thank you for sharing your positive experience. We appreciate your business.