Skip to main content

Kirby Kia of Ventura

(459 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

Want to share your experience with this dealership?

Write a review

KIRBY KIA OF VENTURA

I want to send a special thank you to Mark for going over and beyond to help with my car purchase. I recieved excellent customer service and respect from Mark never felt rushed and he answered all my questions.I would refer anyone to this dealer ship and especially to Mark M. Until next car purchase thanks again. Sincerely Alexis E.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lexie, thank you for sharing your positive experience. We appreciate your business.

Matt, George, Eric F, Raul, Diana S, Reviews

My husband and I walked into Kirby Kia and had the best possible experience we have ever had buying a car. The sales department inclusive of Raul, George and Eric F to the Finance department with Matt and the service Department with Diane S. were so easy to work with, anxious to meet out every need and made our buying experience the best ever. We also LOVE our KIA SOUL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Laurie, thank you for sharing your positive experience. We appreciate your business.

Excellent Service, Price, and Experience

Kirby Kia was above and beyond my expectations. After inquiring online about prices I was contacted by Tony. Tony remained in contact and made the online shopping experience into a very real experience. If you're searching for prices of cars online and believe it's too good to be true, call Tony.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kevin, thank you for sharing your positive experience. We appreciate your business.

Great service!

Eric Ferguson provided excellent service, we were very satisfied with his professionalism and extremely happy with the negotiatated price of our vehicle! All workers at Ventura Kia were very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lulu, thank you for sharing your positive experience. We appreciate your business.

Great customer service

The whole car buying experience was easy. Our salesman, Joe Quintana, was awesome and so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

First time experience at Kirby Kia

My husband and I visited Kia for the first time and found the people extremely helpful and friendly. Our salesperson Joe Quintana was very friendly and knowledgeable.He greeted us with a big smile and offered his assistance. We had just come from my husband being in a serious car accident, his car was totalled and we needed to find something soon. He showed us a couple of cars and we zeroed in on the Kia Forte. The price was spot on of what we wanted to spend. Carlos, Joe's boss, was also very professional and accomodating. It was a very rewarding and enjoyable experience and we would recommend this dealership to anybody interested in a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle, thank you for sharing your positive experience. We appreciate your business and than you for choosing Kirby KIA!

Part of the Kia Family!!

We were guided to the right dealership, the right person, the right car. In a bind to find a car lickety split.....Found the Kia Forte. Sharp looking little car. I'm sure my husband and myself will have many great years with this vehicle. It's primarily for him to drive and it's a huge improvement to what he had for many years. Thanks to Kia!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle, thank you for sharing your positive experience. We appreciate your business and than you for choosing Kirby KIA!

Love my car! Absolutely no buyers remorse.

I bought a 2013 Kia Sorento about 6 months ago and I'm still just as amazed by it as when I first bought it. Everyone who drives my car makes a comment about how great it drives and how much power it has. Mark M. made the car buying process so much less stressful and I never felt any kind of pressure, he had me test drive as many cars as it took to find the right one for my family and I, until we found the perfect one! Thanks Kia :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bri, thank you for sharing your positive experience. We appreciate your business and than you for choosing Kirby KIA!

Best Car Buying Experience I have Had

I have to say this was really a pleasant experience from the time I walked onto the lot until I drove out in my new car with a big smile on my face. When I got to the lot, I was greeted by the salesman, Joe Q. I am pretty deliberate in my decision-making process, so it took me a few days and a few trips to the dealership before I was ready to choose the one car I really wanted. Joe was with me each time and was positive, patient, encouraging, natural, and honest throughout. Once it came time to deal, Matt K got involved and the process continued to flow smoothly. Negotiations were handled professionally and fairly, which I really appreciated. Once the deal was struck, we headed over to Steve in finance, who was like frosting on the cake. We got through all of the paperwork extremely efficiently and he explained everything in a way that was easy to understand. Thank you, Joe, Matt, Steve, and Kia of Ventura; you are an excellent team. I appreciate you and wholeheartedly recommend you to any and all. And of course it helps that I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jenny, thank you for sharing your positive experience. We appreciate your business and than you for choosing Kirby KIA!

Kia of Ventura

Both my Fiancee and myself would like to thank Matt, Deanna, Ed, and Nick for the super easy and enjoyable car buying experience. Thank you very much and we will be coming back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Zachary, thank you for sharing your positive experience with Matt, Deanna, Ed and Nick. We appreciate your business and thank you for choosing Kirby KIA!