Reviews
Robert
Excellent, Ryan knows service department, he knows me by name when I call, he is the best person I have ever had in service.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Thank you for the great service review Robert!
Great Experience, sales and finance worked hard!
I just bought a used 2013 Ford F-150. Zach did a great job on the sales side to present me the best offer of all the competing dealers. Once I got to Finance, they went above and beyond. They listened to what I was telling them and made it happen, for the payment I was looking for. Great experience, one of the best I've had of all the dealerships in OKC.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
Thank you for the wonderful review Mike!
Great experience from start to finish
We went into Bob Moore GMC on NW Expressway recently to see about purchasing our fourth vehicle from them. Our salesman was Bobby Trumbley and he was very informative and helpful. Our experience was very pleasant because we didn't feel pressured. After we made the deal, we went into the office of Lanna Robinson in the finance department. She was very helpful in completing the process. We would definitely recommend for anyone planning to purchase a new vehicle to visit their dealership. We will continue coming to them in the future.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
We are happy to hear about your wonderful experience. Thank you for your business and review!
Oil change experience
Always enjoy my experience at Bob Moore GMC Buick. Customer service guy was very helpful and nice
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Thanks for being a loyal customer. We appreciate your business.
Bob Moore Survey
Very friendly from start to finish through the buying process.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Thanks for the review!
Service
Great Service at this Dealer is Great. ,!!, I would diffely would recommend this dealer to a friend. Service dept is supper. I always have great service.
- Customer service —
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Thanks for the review. We appreciate your business.
level of service satisfaction at bob moores gmc
my requesst for early service due to an up and coming vacation drive was met with the absolute best and prompt service anyone could expect. Chad who is my usual attendee is superb and very professional in providing the very best service one can every expect from a large dealership. All of the service area employees are excellent and most appreciated. Thankyou Bob Moore and Chad.......
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
We are so glad you were able to get the customer service you deserve. Enjoy your vacation!
Bob Moore Buick
Car salesmen was great! Nice facilities. A minor disappointed that auto was not presented with a topped off gas tank, it was less than half full.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Thanks for your feedback. We will use your comments to help improve our processes in the future.
Great dealership
Was a great experience thru the whole process really felt as if the were working hard to get me the best deal they could
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
We appreciate your business.
GMC truck purchase
My rating for the sales department is fair to good. They showed me what they had to offer and I was satisfied with their efforts. The finance department just plain pissed me off for lying to me and trying to sneak in undisclosed warranties totaling over $2000. It wasn't enough they misled me to believing the extended mileage warranty was necessary to secure a decent interest rate which was totally rebuked by the financial institution that financed my purchase, and without disclosing it to me prior to, they added unnecessary warranties to cover issues that are of no consequence to me. The only saving grace was that after taking several hours, the finance department was able to get me a decent APR for my purchase. I believe that could have been accomplished no matter where I purchased my vehicle. Now I'm stuck with the extra payment whether I keep the warranty or cancel it. The sales department at least made an effort to give me another free tank of fuel due to my lack of satisfaction with the purchase experience. However, it will not result in changing my review or recommending anyone to go to Bob Moore to purchase a vehicle.
- Customer service 3.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 3.0
 
- Does not recommend this dealer
 - Shopped for a new car
 
We are sorry to hear about your experience. We appreciate your feedback and will use it to improve our processes in the future.
We are sorry to hear about your experience. If you would like to discuss this matter in more detail please call the GM, George Miller at (405) 463-2486.
