Reviews
I added this additional post because for some reason, ny
I added this additional post because for some reason, ny 5 STAR rating is listed as a 4.9 which is NOT accurate. If I could have rated the team Matt, Roberto and Ms. Varga as 10, I would have.. There were exceptional and certainly deserve the highest rating possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Scott Sohn is the go to person when I need the new BMW.
Scott Sohn is the go to person when I need the new BMW. Scott helped me out the last 3 BMW purchases and nothing but great experience. Scott is very friendly, professional and knowledgeable. I will definitely come back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brittany & The BMW silver springs team are above and
Brittany & The BMW silver springs team are above and beyond customer service Angels 😇 ❤️ I would recommend there location and Team members to anyone who's interested in being apart of the BMW Family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Regina, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Thank you Ron Askew for an amazing experience in
Thank you Ron Askew for an amazing experience in purchasing my Lexus RX350. You made the car buying experience less stressful. Your kindness and patience was greatly appreciated.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
BMW of Silver Springs have an amazing Sales man, Ron Askew. Check him out.
Ron Askew, YOU ROCK!
Ron Askew is an amazing person. He cares about his customers and will make sure they are satisfied with their purchase. He goes above and beyond to make sure you are happy.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Loretta, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Andre was wonderful to work with in addition to the rest
Andre was wonderful to work with in addition to the rest of the team at bmw silver spring. They made leasing my x3 a very pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Stephanie, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!
Andrea is very helpful and knowledgeable!
Andrea is very helpful and knowledgeable! He also have great patience with me don’t speak fluent English, and respectful!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
It was a wonderful experience working with Harold to
It was a wonderful experience working with Harold to purchase my new X5. My second BMW from BMW of Silver Spring. Harold was very helpful, courteous, displayed a great level of professionalism. Highly recommend this dealership especially Harold Shelby.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matthew, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!
Roberto and Pedro were so nice when helping me choose my
Roberto and Pedro were so nice when helping me choose my car, and they stayed until 10pm to finish all the process of purchasing. It was a nice experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Both Lonnie and Gen were very attentive and ensured my
Both Lonnie and Gen were very attentive and ensured my husband and I left with exactly what we wanted. They took the time to answer all of our questions and the process was smooth and quick. We will definitely be returning customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!