Reviews
Best experience (again!
Best experience (again!) buying a BMW with Dave Strassman. Dave is wonderful to work with and and makes the process as smooth as possible. He really does go above and beyond for his customers. Thanks Dave!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Client advisor Lonnie provided great care and attention
Client advisor Lonnie provided great care and attention to my chosen car. He took great care resolving the issues With the car and addressed everything. Lonnie made this my best buying experience that I have ever had at a dealership. I would highly recommend his service. Thank you Lonnie and the team at BMW of Silver Spring.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Amit, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
M5 competition with Nate Vitek
Had a great buying experience with Nate Vitek. Originally went in to check out M cars and he was gracious enough to let me test drive an M4. That turned into building a relationship where he helped me build out an individual order M5. He was incredibly responsive during the ordering experience and very knowledgeable with the various aspects that go into a custom order.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Spencer, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Had a great buying experience with Nate Vitek.
Had a great buying experience with Nate Vitek. Originally went in to check out M cars and he was gracious enough to let me test drive an M4. That turned into building a relationship where he helped me build out an individual order M5. He was incredibly responsive during the ordering experience and very knowledgeable with the various aspects that go into a custom order.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
I recently purchased a car from BMW of silver spring, and
I recently purchased a car from BMW of silver spring, and i got to work with eric as my sales advisor. he was very patient and took his time in helping me understand my vehicle and what my needs were when selecting my new car. i really appreciate the great service from everyone at BMW as well. thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there! thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
The sales representative did an excellent job even though
The sales representative did an excellent job even though the dealership was under construction. The sales manager made it even more pleasant by finding the car suitable for my wife and I. The finance representative capped it off by helping us with needed warrantees. Overall, job well done.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Mellis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Had a great experience with Dave and the dealership.
Had a great experience with Dave and the dealership. Very open communication and made the car buying experience extremely easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Finally going home with my baby after 9 months of
Finally going home with my baby after 9 months of waiting. What an effort! Good deal, good business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brittany is truly amazing at what she do and how she does
Brittany is truly amazing at what she do and how she does it ! She made this experience amazing and I’m so glad I was referred to her . She worked really hard finding me the car I wanted . Late nights and early morning she was dedicated. I really appreciate bmw and Brittany even more . Thanks for everything I’ll be sending everyone your way !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I loveeeee youuuu Brittany #X5owner !!
Eric and the BMW of Silver Spring team provided me with
Eric and the BMW of Silver Spring team provided me with fast and excellent customer service. Eric is both knowledgeable and cares about making customers happy. By far, this was the best car buying experience I’ve ever had. Thanks, Eric!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!