Reviews
Eric Lovo provided a great experience in purchasing a...
Eric Lovo provided a great experience in purchasing a previously0owner 2019 Volkswagen Sportswagen with manual transmission. The transaction with smoothly and efficiently and negotiations were easy and non-dramatic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle was great! Provided exceptional customer service...
Kyle was great! Provided exceptional customer service with my purchase of 2022 530i X. Very responsive with emails and phone calls prior. I had a particular color in mind and he gave me options to select from. I was in and out of the dealership fairly quickly on a Saturday when they were busy... The finance guru (Aaron) was also quick -- I was done in less than 10 minutes! I would rate him also but I can't find him on here. OUTSTANDING CUSTOMER SERVICE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brittany is fantastic. Responsive, knowledgeable and...
Brittany is fantastic. Responsive, knowledgeable and friendly. Made the process easy. Answers all of my questions. Readily available. And a real pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience, go with Nate!
Just purchased my first BMW X4 with Nate and had the best experience! He was very knowledgeable about all the features and allowed me to compare the pros and cons between my current Lexus and BMW. I’m very happy I made the switch to a BMW. I would highly recommend BMW Silver Spring and ask for Nate!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chris, thank you for your feedback. We're thrilled you found Nate knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!
Just purchased my first BMW X4 with Nate and had the best...
Just purchased my first BMW X4 with Nate and had the best experience! He was very knowledgeable about all the features and allowed me to compare the pros and cons between my current Lexus and BMW. I’m very happy I made the switch. I would highly recommend BMW Silver Spring and ask for Nate!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve just purchased a BMW 330i X-Drive M-Sport with David...
I’ve just purchased a BMW 330i X-Drive M-Sport with David Davila at BMW of Silver Spring. He was extremely patient answering all my questions and get me the best deal. He answered all my calls at his very busiest times. They gave me a very good deal where other dealers couldn't even match their price. Highly recommendable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommended!
I’ve just purchased a BMW 330i X-Drive M-Sport with David Davila at BMW of Silver Spring. He was extremely patient answering all my questions and get me the best deal. He answered all my calls at his very busiest times. They gave me a very good deal where other dealers couldn't even match their price. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff David to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!
Great service. This is my second BMW from them and I live...
Great service. This is my second BMW from them and I live an hour and a half away!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve just purchased a BMW X2 with Nate Vitek at BMW of...
I’ve just purchased a BMW X2 with Nate Vitek at BMW of Silver Spring. He was extremely supportive and answered my hundreds questions patiently. The car was recently checked and seems to be in very good condition. Good experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteously treatment of Nate Vitek
I’ve just purchased a BMW X2 with Nate Vitek at BMW of Silver Spring. He was extremely supportive and answered my hundreds questions patiently. The car was recently checked and seems to be in very good condition. Good experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Silva, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
