Reviews
Scott Shon and the entire team were excellent. Made the...
Scott Shon and the entire team were excellent. Made the entire process smooth as possible. Constant communication through out and problem solution approach was very appreciated. Thank you for excellent job. One of the best car transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andre was a pleasure to work with. He was knowledgeable...
Andre was a pleasure to work with. He was knowledgeable and answered every question we had, a professional in every aspect. He took his time with us to make sure we were comfortable with our purchase. The whole sales experience with Andre was positive and enjoyable. Further the atmosphere and operation at BMW of Silver Spring was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Team
Scott Sohn and the team at BMWof Silver Spring were excellent, very professional and through. He worked to make sure that the entire process was smooth and hassel free as possible. Allen at finance Department was great too. As I said the entire team was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matthew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ask for CedricI came into BMW looking to service my X3...
Ask for Cedric I came into BMW looking to service my X3 and ended up leaving in a Toyota RAV4. Cedric took the time to sit with me for several hours over two days, walking me through financing options step by step and showing me multiple cars that might work better for my growing family. He was patient, personable, and really seemed to care about me finding a vehicle I could rely on for the long term.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ask for Cedric!
I came into BMW looking to service my X3 and ended up leaving in a Toyota RAV4. Cedric took the time to sit with me for several hours over two days, walking me through financing options step by step and showing me multiple cars that might work better for my growing family. He was patient, personable, and really seemed to care about me finding a vehicle I could rely on for the long term.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Dante, thanks for your great review, and for giving our dealership such a high star rating! Our team member Cedric will be very happy to hear about your kind words and wonderful feedback! We hope you continue to choose us for all your automotive needs! Have a great day!
This outstanding, professional team of BMW experts has...
This outstanding, professional team of BMW experts has been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver Spring) is focused on providing the very best value when it comes to customer service and the car buying experience. Joanna, Matthew Dolesh, Andre, Delfin in service and the entire team have treated me and my family like one of theirs. Every customer I have referred has come back to let me know how uniquely special each and every one of their experiences were. If you are auto shopping remember that Value isn't always attached to price, and that people make the difference. These pro's will be able to add value to your total car buying experience, so that when you drive off you feel that your "Ultimate Diving machine", is matched by "The Ultimate Car Buying Experience". Big Thank you to the entire family of Car enthusiast and specialists at BMW of Silver Sprig and Mile One Auto Group! #theultimatedrivingmachine #BMW #Mileoneautogroup #bmwofsilverspring Sincerely, Lauren and Paris.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service all around. Would recommend to anyone with...
Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KAREN HERBERT is the BEST! I’m so glad I decided to come...
KAREN HERBERT is the BEST! I’m so glad I decided to come to Silver Spring to buy my X4. I was treated respectfully and I was extremely impressed with the professionalism & experience that Karen showed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Mr. Harold Shelby!
Wonderful customer service! Very helpful in assisting with the building and purchasing of my new 2022 vehicle! I would recommend Mr. Harold Shelby to anyone in search of a great car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sherita, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
Great buying experience!!
My salesperson was Cedric Price. He was great! I truly loved his honesty. He was easy to talk too, very organized and knowledgeable about the purchase I was making. Cedric Price was the reason I made my purchase from Silver Spring BMW. I highly recommend anyone that’s looking to purchase a BMW to consider Silver Spring BMW. Ask for Cedric Price.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
