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BMW of Silver Spring

(5,856 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Scott Shon and the entire team were excellent. Made the...

Scott Shon and the entire team were excellent. Made the entire process smooth as possible. Constant communication through out and problem solution approach was very appreciated. Thank you for excellent job. One of the best car transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Andre was a pleasure to work with. He was knowledgeable...

Andre was a pleasure to work with. He was knowledgeable and answered every question we had, a professional in every aspect. He took his time with us to make sure we were comfortable with our purchase. The whole sales experience with Andre was positive and enjoyable. Further the atmosphere and operation at BMW of Silver Spring was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Team

Scott Sohn and the team at BMWof Silver Spring were excellent, very professional and through. He worked to make sure that the entire process was smooth and hassel free as possible. Allen at finance Department was great too. As I said the entire team was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Matthew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ask for CedricI came into BMW looking to service my X3...

Ask for Cedric I came into BMW looking to service my X3 and ended up leaving in a Toyota RAV4. Cedric took the time to sit with me for several hours over two days, walking me through financing options step by step and showing me multiple cars that might work better for my growing family. He was patient, personable, and really seemed to care about me finding a vehicle I could rely on for the long term.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ask for Cedric!

I came into BMW looking to service my X3 and ended up leaving in a Toyota RAV4. Cedric took the time to sit with me for several hours over two days, walking me through financing options step by step and showing me multiple cars that might work better for my growing family. He was patient, personable, and really seemed to care about me finding a vehicle I could rely on for the long term.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Dante, thanks for your great review, and for giving our dealership such a high star rating! Our team member Cedric will be very happy to hear about your kind words and wonderful feedback! We hope you continue to choose us for all your automotive needs! Have a great day!

This outstanding, professional team of BMW experts has...

This outstanding, professional team of BMW experts has been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver Spring) is focused on providing the very best value when it comes to customer service and the car buying experience. Joanna, Matthew Dolesh, Andre, Delfin in service and the entire team have treated me and my family like one of theirs. Every customer I have referred has come back to let me know how uniquely special each and every one of their experiences were. If you are auto shopping remember that Value isn't always attached to price, and that people make the difference. These pro's will be able to add value to your total car buying experience, so that when you drive off you feel that your "Ultimate Diving machine", is matched by "The Ultimate Car Buying Experience". Big Thank you to the entire family of Car enthusiast and specialists at BMW of Silver Sprig and Mile One Auto Group! #theultimatedrivingmachine #BMW #Mileoneautogroup #bmwofsilverspring Sincerely, Lauren and Paris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service all around. Would recommend to anyone with...

Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

KAREN HERBERT is the BEST! I’m so glad I decided to come...

KAREN HERBERT is the BEST! I’m so glad I decided to come to Silver Spring to buy my X4. I was treated respectfully and I was extremely impressed with the professionalism & experience that Karen showed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you Mr. Harold Shelby!

Wonderful customer service! Very helpful in assisting with the building and purchasing of my new 2022 vehicle! I would recommend Mr. Harold Shelby to anyone in search of a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sherita, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

Great buying experience!!

My salesperson was Cedric Price. He was great! I truly loved his honesty. He was easy to talk too, very organized and knowledgeable about the purchase I was making. Cedric Price was the reason I made my purchase from Silver Spring BMW. I highly recommend anyone that’s looking to purchase a BMW to consider Silver Spring BMW. Ask for Cedric Price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!